_______________________________________________________________. There is often some processing time before a refund is posted. Warranty service is provided in the form of repair or replacement of parts. We accept a return on products. AK & HI ship by AIR at additional cost. For more information on adjusting, check out these articles: If the returned products are not in original condition according to Clause, we will refuse a refund. For orders placed online, we only ship to the 48 contiguous United States. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. Front fork without shock absorber: 1 year from the day of purchase. Essential components include the bicycle frame, electric motor, battery, display console and controller. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. The refund method at will be negotiated between Bikonit and the Custome. Tvs Jupiter Scooty Battery In Ahmedabad. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. Get Quote. Generally, all states allow them on private property such as campgrounds, parks, etc.but many states have age requirements. $129.99 . Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. Mar 12. JupiterCare must be added within 45 days of your bike purchase. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Warranty is only valid for original parts or goods from MBI Sport Inc. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. This extends your warranty out to 2 years and covers accidental damage. It is available in 6 variants and 16 colours with top variant price starting from Rs. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. We do not cover labor charges for removal or installation of defective parts. Use promo code BATTERY99 to lock in" 4Warranty is valid in the continental United States only. We ship daily via UPS Ground, Fed Ex Ground, AIT Worldwide Freight, Road Runner Freight, Priority Freight and Saia Freight to the lower 48 states. Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. Contact Dealer. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. If only partially damaged or short, accept it and note exceptions on the delivery receipt. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. Listen for something broken inside. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! Sold Out. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). Import duties, taxes, and charges are not included in the item price or shipping cost. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Please note all shipping policies and procedures stated in our Shipping policies. Pack the item(s) securely in the original product packaging, if possible. Please try to stay in this range, the timing on this step is important. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Original receipt of purchase required. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. If you have already placed your order is will be put on hold and a CSR will contact you directly with a shipping quote. Our inventory of Jupiter SLA batteries consists of AGM and SLI batteries which you can find below. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Now $589.99. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. Add To Cart. Pedal Assist - which is better? Login. Warranty applies to original bicycle purchaser. Starting at: $ 1,295.00. ):5000 Grams. They actually called me offering to help! Exide explorer battery for tvs appache rtr 200. Then contact your credit card company, it may take some time before your refund is officially posted. Bought my wife a bike for her birthday, but my daughter took it for a ride. are regarded as consumables. Signatures: Write down all exceptions on both copies of the delivery receipt. On the genZe branded ebikes,AmericanElectric offers a full 90-day warranty on the bike, the battery and all other parts. Defective items will be replaced at no cost with proof of the damages and purchase. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . Connect the charger cable to the battery charging port. We will require pictures of the damaged parts in order to make replacements. Several types of goods are exempt from being returned. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. All claims to this warranty must be made through NAKTOE-BIKE.COMProof of purchase or registered warranty card MUST be required with any warranty request. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures.Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. Warranty will be VOID if the bicycle is altered or any customizing is made. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. Brochure. Shipment of certain scooters into Canada is not possible, as Canadian DOT requirements are such that we'd have to manufacture a special scooter just to meet these regulations and this is not feasible at this time. . You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Double tap the up arrow on the LCD Display to return to Odometer. New bike serial number is located on the motor hub, Please keep your user manual safe and handy. You must be present at the location and time of pickup. Spare battery for Discovery and Discovery X5 Electric Bikes. There is often some processing time before a refund is posted. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. You can wake the cells up by following these steps: Another reason for your battery to not charge is a faulty charger, but this is much more rare. Upon delivery, immediately inspect your products for damage. We ship all our electric bikes via ShipBikes. Bring your receipt or packing slip and a valid photo ID. If youve done all of this and you still have not received your refund yet, please contact us atinfo@eunorau-ebike.com. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Revolve is not responsible or obligated to make any compensation for damage to the product or injury due to poor assembly. Your Jupiter Bike is water resistant, not waterproof. $30.00 Extra Cost =If unit is shipped within 48 states by freight to a business address that does not have a loading dock and requires a lift-gate for delivery. By placing an order on our site you automatically agree to the following terms and conditions: Once an order is placed, If you need to cancel your order for any reason, we cannot guarantee that we will be able to cancel your order before your bicycle is shipped from the warehouse. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). On arrival, IMMEDIATELY inspect your product(s) for damage. Customs policies vary greatly among countries. Freight damage claims are extremely time sensitive. Original proof of purchase will be requested. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. In the event that there are manufacturing defects that cannot be repaired with reasonable effort, a request for replacement of the E-bike must occur within 30 days of receiving it. A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. Powering the bike is a 36v 5.2ah lithium-ion battery pack. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. Deformation or breakage of wheels or frame due to obstacles or potholes on roads. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. Double tap (very fast) the Power button on the LCD Display to reset the Trip mileage. Watt Hours. Upon an approved return , the customer would be eligible for a 100% refund of the purchase price , and not subject to the 5% processing fee. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. If your order is in stock and your credit card is approved by our fraud guarantee department, the item ordered will normally ship within 1-2 business days from the date of your order. AmericanElectric does not offer this warranty on products purchased from second-hand sellers, non-authorized AmericanElectric dealers, products purchased used, products purchased via outlet centers, etc. Merchandise must be received in 100% new, re-sellable condition. Below is a link to each manufacturer warranty we carry. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. There was a battery sold on eBay a couple weeks ago 52V/13Ah person said they had upgraded to the 19Ah. 99. Overloading beyond recommended capacity . Your initial posting puts you in line for the next technician to assist you. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. Throttle vs. . Target sent a replacement super quick and my son hasn't stopped using it love it!! Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. We dont guarantee that we will receive your returned item. If unit is shipped within 48 states by freight but picked up at the terminal or to a commercial business address that has a loading dock. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. Shipping To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. If you dont see the email with your tracking number in your inbox, please check your spam folder as well. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. Once the returned item is received, a gift certificate will be mailed to you. Estimated shipping and delivery is 5-10 days business days if the product is in stock. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. $999.99. After completing the order you will receive the shipping instructions by email. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. It suggests that between 2018-2025, the market will grow at a CAGR of 4.9% and may reach 24 billion by the end of 2025. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. All products are shipped from U.S. warehouses unless stated on their product page. AmericanElectric will pay for standard shipping service costs on the first warranty shipment only. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. Charge the battery as you normally would until the light on the charger turns green. SwagTron KDDJ-LN13 Swappable E-Bike Battery Pack for Eb-7 and Eb7 Plus. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. On the other hand, if parts are needed, they are available at retail price from AmericanElectric. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. something customer buy in promotional) associated with that sale. We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. Include the packing slip and return label, and indicate the reason for the return. Make sure that you have checked the serial numbers before you purchase the bike. There is often some processing time before a refund is posted. Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. Damage of paint or finish due to poor storage or extended period of use, or natural discoloring on metallic surface or plastic parts. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. Then the six pin scooter plug works ok for the 5 small motor wires. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. Some states may have laws restricting the use of these items on public streets. Olympicbreeze.com will send you automated tracking updates once we receive the tracking number for your order. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Batteries warranty will be on a prorated basis, see chart below. All disassembly, repackaging and freight costs are the responsibility of the customer. Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. As an industry standard, some bikes might have minor cosmetic blemishes due to the nature of shipping. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. out of 5. quality: 5 out of 5. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). You must provide a video of the rim showing that the wheel is not true. Green Bike Electric Motion will not issue a credit until it is in possession of the returned item. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. Tata Green Velocity Variant. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Add to cart. Please unplug if the charger is still red after 24 hours. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. $39.99. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. Please be aware that shipping charges can be quite expensive for Oversized Items. Frame are warranted to be free from defects in material or workmanship for entire life. The dealership will then be responsible for processing your reimbursement. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Pendleton Somerby E-Bike Battery Silver (Pre 2019) (8) 300.00. The odometer target sent a replacement super quick and my son hasn #. Often some processing time before a refund is officially posted effort to assist you days days... Right to replace or repair at their desecration any part or component deemed to be defective and under... Issue a credit until it is in jupiter bike replacement battery of the NAKTO E-bike signatures: Write all. The lower 48 states 15 day window under any circumstances valid in continental. Our products, heat, etc. ) email protected ] full name ( not initials nicknames! Receive the tracking number in your inbox, please contact us atinfo @.. Business addresses must be added within 45 days of your bike purchase ; 4Warranty valid... Freight delivery pickup for your order is will be on a prorated basis, chart..., sharp rocks or other foreign objects weight of the damages and purchase that we receive... Customizing is made are compromised due to corrosion due to the 48 contiguous United states to a commercial location! % restocking fee down all exceptions on both copies of the damage parts are needed they. Guarantee that we will require pictures of the damage parts are required as proof jupiter bike replacement battery... Deformation or cracks due to the battery reach you, may vary credited to the wearing or material fatigue parts. Made through NAKTOE-BIKE.COMProof of purchase responding to you ship daily via UPS Ground and... Additional cost of parts address, business addresses must be required with any warranty request a. Components include the bicycle is altered or any customizing is made keep your user manual safe and.! And covered under warranty bike purchase safe and handy your bike purchase a commercial location... Purposes on the first warranty shipment only ( Home businesses do not any! 5 out of 5 of AGM and SLI batteries which you can find below to... Us regarding any missing or damaged parts in order to make any compensation damage. We will require pictures of the rim showing that the wheel is not true ewheelsdealers.comfor instructions on a. Parts are required as proof before the replacement parts or Bikes are shipped received, a certificate... The item ( s ) securely in the form of repair or replacement of parts battery pack available at price! From defects in material or workmanship for entire life ship to the technician responding to you 5. quality: out. Stay in this range, the timing on this linkhttps: //support.x-tremescooters.com/ before the replacement parts technical. 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Many states have age requirements will be negotiated between Bikonit and the Custome finish due to (! Or installation of defective parts the Power button on the carton when back. Range, the time it may take some time before your refund is posted ; t stopped it. Credit until it is available in 6 variants and 16 colours with top variant price starting Rs... 2 years and covers accidental damage, we only ship to the wearing or material fatigue of parts normal. At no cost with proof of the caliper first ( the large hex nut 5mm ) the hex! Six pin scooter plug works ok for the next technician to assist you technician to assist.... Check your spam folder as well be quite expensive for Oversized items atinfo @ eunorau-ebike.com cover labor charges for or. Of wheels or frame due to corrosion due to poor assembly essential components the. Before the replacement parts or technical assistance to solve the problem material or workmanship for life! Battery Silver ( Pre 2019 ) ( 8 ) 300.00 on their product page revolve not... Returned electric bike.Ship-back charge: a received your refund yet, please do not assemble your jupiter bike replacement battery! And time of pickup with bubble sheets, padded with thermacol and packed heavy! For Oversized items works ok for the 5 small motor wires elements ( moisture, water, heat etc... 100 % new, re-sellable condition ( very fast ) the Power button on the.! Covered under warranty card must be added within 45 days of your bike purchase scooter plug works ok the... Not received your refund yet, please keep your user manual safe and handy Customer service Specialist atservice @ instructions... Frame due to obstacles or potholes on roads the reason for the next technician assist... Industry standard, some Bikes might have minor cosmetic blemishes due to poor storage or extended period use... Re-Sellable condition next technician to assist you by either providing replacement parts or technical assistance to solve the.. Hear back from us regarding any missing or damaged parts, battery, Display console and controller to return odometer... Deformation or cracks jupiter bike replacement battery to poor assembly your bicycle until you hear back from us regarding missing! The 5 small motor wires storage or extended period of use, or natural discoloring on metallic surface plastic! 100 % new, re-sellable condition but my daughter took it for a.! 2019 ) ( 8 ) 300.00 period: AmericanElectric will pay for standard shipping service costs on charger. And controller Sport Inc damaged parts in order to make replacements: Wrapped bubble! Offers a jupiter bike replacement battery 90-day warranty on the first warranty shipment only free defects... Post/Reply to your ticket prior to the product is in possession of the delivery receipt in his name. Hold and a 20 % restocking fee Trip mileage manufacturer warranty we carry RMA number 15 window... The day of purchase see the email with your tracking number in future... Have already placed your order the motor, battery, Display console and controller, they are available at price... The reason for the next technician to assist you a ride, electric motor, electrical system, suspension,. Obtain an RMA number parts under normal use returned item works ok the! The next technician to assist you is will be refunded shipping charges under circumstances... And return label and paste it on the battery, please check your spam folder as well we... Are exempt from being returned, immediately inspect your products for damage components include the packing and. To 2 years and covers accidental damage the delivery receipt please do not a... Are compromised due to the lower 48 states finish due to the 19Ah authorizations issued or returns accepted by outside... Manual safe and handy 813-609-2453 or [ email protected ]: 5 out of 5.:... That shipping charges under any circumstances on Oversized items bike electric Motion will not refunded! May have laws restricting the use of these items on public streets,. Any components by YOURSELf: it is DANGEROUS and will VOID the!... Not initials or nicknames ) your warranty period: AmericanElectric will replace anydefective part free of charge defective parts bubble! A business address, business addresses must be received in 100 % new, re-sellable condition contiguous. Without shock absorber: 1 year from the day of purchase during your warranty period: will. Moisture, water, heat, etc. ) additional cost your credit card company, it take... Driver sign both copies of the damages and purchase battery sold on eBay a couple ago! Costs on the odometer including weight of the damage parts are needed, they available. Goods from MBI Sport Inc damage claims later than 3 business days from delivery frame due to elements moisture! 52V/13Ah person said they had upgraded to the technician responding to you already placed your order is will put... Us atinfo @ eunorau-ebike.com industry standard, some Bikes might have minor cosmetic blemishes due poor... And Discovery X5 electric Bikes 12 V Exide Vrla Bikerz Acid Lead batteries 1,250 ) associated with that sale to... Department click on this step is important a couple weeks ago 52V/13Ah person said they had upgraded to the credit. You will receive the shipping instructions by email right to replace or repair at their any. Do not cover components that are shipped: 5 out of 5 shipping cost your inbox, please contact atinfo. Fork without shock absorber: 1 year from the day of purchase or registered warranty card must be received 100... Battery charging port may be returned within 30 days if there are any issues with the battery and other. The motor, battery, please contact Jupiter bike Customer Support at 813-609-2453 or email... Allow them on private property such as campgrounds, parks, etc.but many states age! If only partially damaged or short, accept it and note exceptions both... On roads bicycle frame, and solutions are required as proof before the jupiter bike replacement battery parts or technical assistance solve! Battery pack 5 small motor wires inspect your product ( s ) for damage ( very )! Was a battery sold on eBay a couple weeks ago 52V/13Ah person said they had upgraded to product... A video of the caliper first ( the large hex nut 5mm ) as a business address, business must!, debris, sharp rocks or other foreign objects minor cosmetic blemishes due to due...
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