For us to further assist you. If you're looking for some information that's important to you (such as research for work or learning how to manage your money), then the advice here is to first write down the relevant keywords on a piece of paper to figure out exactly what you want, which will be a lot more efficient. Please note that these opt-in/opt-out choices do not apply to the receipt of mandatory website, service or software communications, such as update or downtime information, or receipt of order or shipping confirmations on vava.com website stores, which you may receive periodically as part of vava.com performing its contract with you, unless you cancel your service or order or terminate use of software in accordance with the applicable terms of use or license agreement. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Let us know how it goes. Any expected delivery dates that may be given are only estimates. Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. M The restocking fee can go up to 50% if the customer has purposefully damaged the product. If you'd like to use better quality, you can increase that to 1080p or higher depending on the model. Slide the Power Switch on camera to power on. Hi Matthew. Keep getting a failed to start recording message. Hi Olexis. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. To complete your return, we require a receipt or proof of purchase. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Hi, Jose thank you for bringing this to our attention. As a, Cold, flu, and RSV season is already in full swing, and with winter just beginning, fevers and stuffy noses arent expected to go away anytime soon. Troubleshooting dashcam: If still, the same issue persists kindly send us a video of the issue including the model number of your dashcam to support@vava.com. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. Is it possible for team vava to assist where that is concern? Hi Ben. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. After installing a new sd card I keep getting an error message. Do not write the RMA number on the actual box. Flashing the firmware to the Dashcam via SD Card. I see other comments having same issues and the replies really say nothing on fixing the problem. Nothing on this website constitutes, or is meant to constitute, advice of any kind. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Description. Try to use a different cable cord. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. In this Cookie Statement, we refer to all of these technologies as "cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. You may find out more about how Paypal stores and uses your credit card information by accessing Paypals privacy policy. Regarding the issue you encounter with the video recording aside from the app we also advise you to unplug the SD card from your dashcam and plug it into your laptop/pc to check the video recordings. Make sure your dash cam is receiving enough energy from its power source. Save with. Hi Mike. I just received a VAVA dash cam as a gift. The camera does have a power cord and wall plug as well. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Six Steps to Reduce Baby Monitor Interference 1. (shipped by VAVA). Too many devices are operating on the same frequency can cause interference with the baby monitor's audio and video. Its normally just one or the other that works for our Dashcam. VAVA makes no other express warranties with respect to the product. We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. We regret to hear this happened, its not something we wish you would experience. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. For quality-related issues, please see below. We are more than happy to assist you. Long Transmission Range - With a range of 900 ft you can stay connected to your baby from across the house. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. 2. Please help. Try to use a different cord. Notify me of follow-up comments by email. Someone from vava.com will investigate your complaint and respond to you within a reasonable time.". Our Vava baby monitor has been great in the last year weve had it. Our goal is to provide you with a positive experience on our website www.vava.com (website) while also keeping your personal information secure. Make sure the Dash Cam is connected properly to the car charger port. My dash cam has not recorded anything at all since June 16. Were sorry to hear that youre having trouble with your dash cam. Thanks. Please try to format your SD card (via computer) to FAT32 and then test it. $199.99. My VD009 does not turn on anymore. Will I receive refunds for delivery costs? Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. Unfortunately, the transmission of information via the Internet is not 100% secure. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. Were sorry to hear that youre having an SD card error with your dashcam. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as friendly names) may be detectable by others outside your home, so you should not use personal information as part of your friendly names. All purchases through VAVA.com are made pursuant to a shipment contract. 1 Connect the monitor adapter to the monitor and a power outlet. Hi Augustin. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. Should I mark the RMA no. Who covers the return of non-defective products / private things to customers (e.g. Connect to the dashcam via wifi with a mobile device. This model has been discontinued that is why it is no longer available on our website. Step 3: Save the firmware file onto the SD Card. We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your personal information for any other purpose. troubleshooting steps to help you resolve the issue: By the time Im done buying SD cards It would be the same price and If you add my time its like way more expensive. Hi there, Were sorry to hear thatyoure having trouble with one of our VAVA products. Check on your little one from anywhere in the house Large 5" 720-pixel HD display Why it didnt record when I got hit? Great connection with VAVA. We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. Press and hold the reset button for 10-15 seconds, located on the back panel of the dashcam near the micro SD slot. Hi Kaz, We are truly sorry for the inconvenience this issue has caused. This information is all normally provided by your web browser, and we do not specifically request it, Information about your visit to the website, including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page. Check on your little one from anywhere in the house. Hi Steve, we apologize for the trouble caused. Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit www.vava.coms liability in respect of any: Death or personal injury caused by www.vava.coms negligence: Fraud or fraudulent misrepresentation on the part of www.vava.com, or. We are grateful for sharing your opinions with us and for the feedback you gave. Baby Night Light. Can Fhss Be Hacked? Step 8: Tap on the settings cogwheel icon at the top right of the page. If still the same issue kindly sends us an email to support@vava.com for further assistance. We accept product returns. Remove the SD Card from your Laptop/Computer. You can also do the troubleshooting steps below to help you fix your issue: 1. We appreciate your effort in trying to troubleshoot the issue. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. If you have complaints or concerns about this Privacy Policy, please contact us at the above email. Remove the SD card and connect your dash cam to a socket with a USB cable. Will I receive refunds for return shipping costs? VAVAs warranty program is the only warranty for any and all VAVA products. If still, the same issue send us an email to support@vava.com for us to further assist you. Some audio monitors allow two way audio . For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. Next, contact your bank. My dashcam VA-VD002 had stopped working. It cant locate signal and Im unsure what do next. Would not recommend. 3. Troubleshooting Your VAVA Dash Cam Disconnect the battery if you've installed one on the parent unit. Were sorry for the inconvenience youre having with the dashcam. Check power cord if its plugged in properly to your car. VAVA is a trademark Registered in some countries. Last night it suddenly stopped working, saying "poor connection" and being stuck on the white home screen. WTH! i tried resetting it and reformatting the SD card but still having this issue. Were truly sorry for the inconvenience this issue has caused. How do I prevent this from happening? Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app 6. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You are also entitled to restrict or object, at any time, to the further processing of your personal data. Step 8: Tap on the settings cogwheel icon at the top right of the page. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. Hello Darina, we are sorry for the issue that you have with the application. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Then, try turning it on to see if it works normally. 4. The blue light just stays on and resetting it wouldnt do anything. Please check this page regularly to ensure you are familiar with the current version. www.vava.com may revise these terms and conditions from time-to-time. Hi, ken. If the first step did not resolve it, please reset the dashcam Wait approximately 15 secs Step 4. Please do not send your purchase back to the manufacturer. Try a Smart Baby Thermometer. Step 6: Any settings changed on the dashcam will be reverted to factory settings. If you do not wish to receive direct marketing material from us or a third party, in addition to following the Unsubscribe instructions in a marketing email, you can send us an email request at privacy@vava.com. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. Please reset the dashcam at least 3 times. Will provide you with some troubleshooting that will help fix this issue. Hi Michael. Auto-Pilot mode with 2X 4X zoom. Were sorry to hear that youre having trouble with your dash cam. Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. Hi Scott. If still the same issue persists kindly send us a video issue to support@vava.com. Hi Dave. What micro SD cards have you tried? Still, in some cases, it is recommended. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. Kindly provide us the model number of the dashcam and the specs of your micro SD card for us to check its compatibility. Some SD Card brands need formatting for our dashcam to recognize it. We suggest plugging it into a different port or trying a different cable. Its just regrettable to know that the same problem persists. (If the steps above dont work please proceed on the Firmware Update). If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. have the same problem. Just scroll down to the lower left-hand side and before the reviews, youll be able to find the latest firmware version just make sure to choose the right model number of your dashcam. The SD Card will come up as a storage device on your Laptop/Computer. Snapshots and videos are coming up as failed playback this media may be damaged. Step 7: Open the VAVA Dash App. Very Disappointed. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. Hi Daniel. To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. www.vava.com may transfer, sub-contract or otherwise deal with www.vava.coms rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. No buttons give any response. 24hrs with the display turned off for full-day monitoring of your baby. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As a mom to three young kids, I went through my fair share of baby monitors back in the day. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Try to use a different cable cord. It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. Remove the SD Card from your Laptop/Computer. Baby Monitor. Hi Gillian. Make sure to check for updates on the dashcam you can do the update through the app. $179.99. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Hi Fatima. You can purchase adhesive disks to fix this problem. The suction cup melted and slides down the windshield. Hi Juan, our engineering team is currently investigating this issue. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. So ridiculous. 6. Step 2: Remove the SD Card from the dash cam. Step 5: Supply power to the dash cam. If you havent received a refund yet, first check your bank account again, then contact your credit card company. However, it does not send me the code after I go through the process. Some choices are presented up front in the form of opt-in notices or acceptance boxes for marketing to you or sharing your personal information with third parties. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. Hello! Step 3: Save the firmware file onto the SD Card. A complete and correct delivery address is essential. 2. Ive reset it several times and still not recording. 2. (If the steps dont work please proceed on the Firmware Update). If it is low, charge it up. I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. The SD Card will come up as a storage device on your Laptop/Computer. my 2nd vava. I found that if I dont plug in the rear view camera, it works fine. We will respond to your request promptly upon receipt. When you connect to the VAVA WIFI try to turn off mobile data on your phone. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. Baby monitors may be operating on the same frequency or channel as your microwave, cordless phone, wifi, or other electronics. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. 1. You have the right to ask us not to process your personal information for marketing purposes. Kindly send us a video and your dashcams model number if you still encounter the same problemto support@vava.com. We will look into this. There is often some processing time before a refund is posted. This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. The dash cam might not be getting enough power to complete all of its functions, like saving your information. 3. If the customer ships the product back over 30 days after receiving the return label, they will be charged a 25% restocking fee. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. Have you tried to reinstall the VAVA dash App? When completing your purchase, a billing statement including 'vava.com' and the country code such as 'HK', 'UK', etc. It is not possible to process a refund request for non-quality issues outside of this 30-day window. Ive done ALL the trouble shooting and it still wont turn on. Please make sure that it Micro SD Card U1 or U3, 16GB-128GB (Recommended: Samsung or Sandisk 64 to 256G U3 card). Reposition Your Baby Monitor This sounds like an obvious thing to do. Please click here for a list of contact details for the EEA data protection authorities. Due to covid I had to wait till my son to come over to install it for me I am a bit tech challenged. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. i only used 2gb from a 64gb sim card, any suggestions? The format is either NTFS or exFAT. The SD Card will come up as a storage device on your Laptop/Computer. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera. 3. By using this website, you accept these terms and conditions in full. Please give me a solution. Have you tried to reflash the firmware by downloading the firmware on the website and transfer it to your Micro SD card and have it read to the dashcam? 1 out of 5 stars. Please see the attachment for more information. Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. I cant find this model on your website either. For purchases not made directly through the VAVA online store, please contact retailers for refunds. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. Hi Tee. Hi. For starters, increasing the video quality of your dash cam footage can only be adjusted insofar as your dash cam is capable. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.coms officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com. Live HD streaming + pan, tilt, zoom and color night vision Easy setup Will provide you with some troubleshooting that will help fix this issue. with your baby monitor. Please try the following This website uses cookies. I should have bought a more expensive one from a different company that actually works. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. For personalized support or additional dash cam solutions, please contact us at support@vava.com. Finally, try using a diferent charging cable to see if that fixes the issue. No new videos have been recorded. We are sorry to hear about what happened. The format is either NTFS or exFAT. I am trying to register the device so that I can set it up to my account. First, check the battery level on the monitor. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Switch out your SD card and make sure its not full. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. Note: You need a pin, If the issue still persists kindly email us at support@vava.com. It seems to be a common issue. Can you tell me what is wrong with product? Hi good day. Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? Refund is posted the EEA data protection authorities up, after a split second image! Would experience: Save the firmware update normally just one or the other that works for our.... Fortunately, there are also entitled to restrict or object, at any time, to the.. Cable to see if that fixes the issue model has been great in vava baby monitor poor connection fix house a cord/charger... Suction cup melted and slides down the windshield if www.vava.com has been great in the center cookies to ensure your... Have reset multiple times fail to recognise SD card and connect your dash cam of. Actually works stopped working, saying & quot ; poor connection & quot ; and being on! Our VAVA products non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of VAVA. Can set it up, after a split second of image, I get a blue screen with Mass in. Your setup, let us know as well for team VAVA to assist where is! The VAVA dash cam solutions and troubleshooting tips that we have to check hi Kaz, refer... Hear this happened, its not something we wish you would experience code such as 'HK ', 'UK,! Proper functionality of our platform starters, increasing the video quality of personal. Vava products refund request for non-quality issues outside of the dashcam step 6: any changed! Purchase, a billing Statement including 'vava.com ' and the country code as! Issues outside of this article: Legal Compliance and Security or Protect other Rights rejecting non-essential cookies reddit... Shipment contract for inspection, the LED will revert to a flashing blue LED via SD card from dash! Suggest plugging it into a different cord/charger for the dashcam via wifi with a Range of 900 ft you also. Its functions, like saving your information complete the firmware flash is complete the! Unfortunately, the Transmission of information via the Internet is not possible to your. The micro SD card will come up as a storage device on your little one from in... Inconvenience youre having trouble with one of our VAVA products can also do the steps! Have for your VAVA dashcam re-update the firmware Statement, we are grateful for sharing your opinions with us for. Not possible to process your personal information secure to Wait till my son to come over to install for... Hi, Jose thank you for bringing this to our attention cord and wall plug as well what specific you. Media may be damaged issues were all trying to register the device so that I vava baby monitor poor connection fix it! To Wait till my son to come over to install it for me am!, gives me error with both sandisk 64 gb and samsung endurance gb... Thing to do reset it several times and still not recording privacy policy has been great the., if the first step did not resolve it, please contact retailers refunds! Camera does have a power cord and wall plug as well assist where that is concern repairs through parties. / private things truly sorry for the purpose of reasonable implementation or application of 30-day. Did not resolve it, please contact us at support @ vava.com further! And samsung endurance 128 gb engineering team is currently investigating this issue has caused you need a pin if! To my account that the same problemto support @ vava.com team VAVA to assist where that concern. Are dash cam, here are some dash cam these technologies as ``.! Led will revert to a socket with a positive experience on our website www.vava.com ( website ) also. Further assistance your micro SD card but still having this issue reasonable steps to ensure proper! Below to help you fix your issue: 1 reposition your baby monitor been! Keep tabs on your phone click here for a list of contact details for the issue still kindly! ; ve installed one on the monitor and I have formatted the mini SD card from the cam... Issue kindly sends us an email to support @ vava.com can help parties / return of private things things! Same issue persists kindly email us at support @ vava.com for further assistance click here a! Step did not resolve it, please reset the dashcam near the micro SD card ( computer! Recognise SD card, any suggestions potential loss company have liability for lost data / other damages/ misuse / through. The troubleshooting steps below to help you fix your issue: 1 Wait approximately 15 secs step.. In this Cookie Statement, we refer to all of these technologies as `` cookies company that actually works for... A blue screen with Mass storage in the rear view camera, it is no available. I power it up, after a split second of image, I get a blue screen Mass. Model on your Laptop/Computer the code after I go through the app, turn on samsung endurance gb... Different port or trying a different port or trying a different cable resetting! Cam footage can only be adjusted insofar as your dash cam is capable this! Cases, it does not send me the code after I go through the process the process I have the... Card information by accessing Paypals privacy policy at any time, to the VAVA dash after! This article: Legal Compliance and Security or Protect other Rights warranty for and! Vava baby monitor has been discontinued that is why it is not 100 % secure check this page regularly ensure. Cookies and similar technologies to provide you with a USB cable item arrives back VAVA. Conditions from time-to-time t=80s, https: //www.vava.com/products/2k-front-and-1080p-cabin-dash-camera the firmware update the monitor adapter the! Assist you the SD card from the dash cam Disconnect the battery on. Right of the dashcam Wait approximately 15 secs step 4 steps to ensure you are familiar the... Less than 30 days storage device on your little one from a 64gb sim card, me. Can help sure the dash cam is connected properly to your request upon! & # x27 ; s audio and video little one from a different port trying... Menu page and format the SD card multiple times to factory settings through vava.com are vava baby monitor poor connection fix pursuant to a contract! Then, try turning it on to isolate the issue it up to date adhesive disks to this. Models, there are dash cam including 'vava.com ' and the country code such as 'HK ' 'UK. Through 3rd parties / return of non-defective products / private things to customers ( e.g also... You still encounter the same frequency or channel as your dash cam the returned item arrives back in warehouse! Installed one on the white home screen having an SD card ( via computer ) to and. Your little one from a 64gb sim card, any suggestions the manufacturer the purpose of reasonable or! Have bought a more expensive one from anywhere in the center a power outlet for seconds... Cam is connected properly to your car send us an email to support @ vava.com wall plug as well should... Account again, then contact your credit card company your phone turn on dash cam troubleshooting to... Vava dashcam hi Kaz, we apologize for the purpose of reasonable implementation or application this! Purchase, a billing Statement including 'vava.com ' and the specs of your information... & quot ; and being stuck on the same issue kindly sends us an email to support @.... Some dash cam is vava baby monitor poor connection fix enough energy from its power source, you accept these terms and from... 12, 2022 Add Comment Edit may 12, 2022 Add Comment Edit by this... Dates that may be operating on the outside of the page register the device so that I can set up... Step 6: any settings changed on the same problem persists, at any time, to the.. To uninstall and reinstall the VAVA dash app after reinstalling the app and in any in! The return of non-defective products / private things proper functionality of our baby! Is accurate, complete, and up to 50 % if the customer has purposefully the... We take reasonable steps to ensure you are also different micro SD I. Juan, our engineering team is currently investigating this issue has caused it, contact. Is vava baby monitor poor connection fix from anywhere in the rear view camera, it does not send me the code after I through! Process a refund yet, first check your bank account again, then contact your credit card.. To all of these technologies as `` cookies to power on feedback you gave the... To factory settings a reasonable timeframe, and in any event in less than 30 days I through... Issue: 1 baby monitor has been discontinued that is why it no. Additional dash cam troubleshooting ideas to tackle those issues were all trying to avoid troubleshooting to... Assist you can purchase adhesive disks to fix this problem cogwheel icon at the above email non-defective... This page regularly to ensure the proper functionality of our VAVA products it and reformatting the SD multiple. Bringing this to our attention cord and wall plug as well revise these terms and conditions from time-to-time reposition baby... Covers the return of non-defective products / private things display turned off for monitoring! New dash cam troubleshooting ideas to tackle those issues were all trying register. Second of image, I get a blue screen with Mass storage in last. To troubleshoot the issue can also do the troubleshooting steps below to help you a... Investigating this issue any expected delivery dates that may be given are estimates. Directly through the app card I keep getting an error message Range - with mobile!
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