Verify remote by pressing the POWER button. Both parties can decide how to deal with it, which could be refund, replacement or repair. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Sunrise, sunset, day length and solar time for Antony. Invalid Optimum ID, please complete all fields. If everything is fine, you will get the costs returned within one month of receiving the equipment. The returning is also cogent because you sign a contract where you agree to pay their receivers. The equipment had not been picked up nor had I received boxes to return my equipment. There are several ways you can contact Optimum support any time of day. You can avoid all of that by making sure you return each and every item the proper way. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. As with any customer service line, you can expect to be on hold for a bit. Whether you need the speed of FedEx Express services or you prefer a more economical FedEx Ground solution, FedEx Ship Centers offer a variety of FedEx shipping options to meet your shipping needsincluding shipping supplies. return and carefully place it, including all remote controls and power cords, in a box of your choice. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. The fee for a modem, for example, is $100, and the fee for a router is $80. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". By checking this box, I agree to receive marketing materials from Astound Broadband. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Canceling service before the contract ends will likely result in early termination fees. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. 3. It might have extenders or repeaters, or similar power cords, adapters, or cables. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. To get assistance quickly, call the Optimum contact number for the service you need. If you purchased from a third-party retailer, returns are subject to their retailers return policies. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. An unused modem device can be returned within 14 days after purchase. Customers will pay any fees Suddenlink incurs in retrieving the equipment. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. If you dont return it on time, you might get a much nastier letter. According to the cancellation page, "some" customers can cancel service online. phone Our services vary based on location. Going to a store location may be your best option to cancel and return your equipment simultaneously. Visit Optimum Chat Now. Equipment return: "Promptly" by mail or in person at a store location. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. The breakup is complete. has to be returned. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. We can't get your messages right now. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw US. Take to an official UPS store with the QR code provided by Frontier. Let our experts help you determine which service you need to get your package to its destination on time. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Select how to reset your password. You can set Optimum DVR recordings using multiple methods. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. All prices subject to change at any time. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Check your inbox and stay tuned for deals, news and more. Spectrum does not require a contract and does not charge early termination fees. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Youll be the first to get the latest news and promos directly to your inbox. Spectrum does not state a timeframe or exact fee for returning your modem and router. Check your email for what youre required to send back and next steps. Simple enough, right? How do I get a return label printed? Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Please give us a little more information to finish your order. You can customize your shipment to your needs with value-added options from FedEx. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. *Internet download speeds may vary and are not guaranteed. Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Fee for late or no return: Call customer service for details. Fee for late or no return: Up to $150 per device. Equipment return: By mail within 45 days. Pricing varies by location and availability. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. 2-Year Price. The action you just performed triggered the security solution. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. You will need to call Google Fiber customer service to cancel your internet if it has been installed. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Fee for late or no return: Call customer service for details. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. We even deliver on Saturdays. Other return concerns. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. This equipment ranges from a TV box, modem, and TV controller to the cables. All rights reserved. This compensation may impact how, where and in what order products appear. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. The page didnt have what I was looking for. Yes No. Ask our pros for assistance with packaging design and testing. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Want CNET to notify you of price drops and the latest stories? The first thing you need to know is what equipment has to be returned. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. With Suddenlink you can visit a store or send your equipment in the mail. Astound Broadband may not be available at your address yet. Xfinity gives you a few options when it comes to canceling. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. I was having problems with the company for months. In that case, you can put your device in any local recycling center. You can cancel Mediacom internet by phone or at a local Mediacom store location. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. FairShake can help. Centurylink Return Label. Fee for late or no return: $300. We've got a couple things to clear up to get you connected to Astound Broadband. May or may not be available based on service address. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. Speak with customer service for a time window to return your rented devices. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. You don't even have to box it up. Her work has been referenced by CNN and other national sources. It is as per the service contract that you made with the company. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Fill out the online form to chat with an Optimum representative 24/7. (928) 889-6760. Canceling before the contract is up may result in an ETF. to return your equipment, and it has to be returned in good condition. Your insight helps, and well do our best to improve your experience. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Stick the prepaid shipping label over the original label and remove the other labels. At RCN, when we say we're here for you, we mean it. There are five steps you'll need to follow: 1. This website is using a security service to protect itself from online attacks. It might have extenders or repeaters, or similar power cords, adapters, or cables. We can provide you with a prepaid FedEx shipping label. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. Call to cancel. Follow these 4 easy steps for returning all other equipment. Be sure to compare all plans and providers to find the best internet service for your needs. Use the courier company website to track the delivery. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. No Surprises Here. No need to explain what your intentions are. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. Suddenlink tools return no longer as hard as it seems. Sign into your Optimum account and then send email from your Optimum email account. Many FedEx locations can help you create a return label in-store. Most TVs allow you to program your Optimum TV remote using the following steps. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. The company owns the receivers, and when the contract expires, you are certain to return the equipment. You can call customer service to sign up with your new ISP, but most providers let you sign up online. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Equipment return: By mail only, UPS or FedEx within 21 days. To be sure, you can track the cargo on their respective website. People need to know someone is out there to help! So, consider this timeline and action your cancellation request accordingly. if you need help finding this account number. Its that simple! Of course, Optimum customer service technical support is available 24/7 to help. We can help you get SuddenLink's attention and get better help faster. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. If you're moving, your current provider may be available at your new address. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Observed speeds may vary based on device connection & other factors outside of Astounds control. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. Please see instructions below. The current local time in Antony is 59 minutes ahead of apparent solar time. For more contact information, visit the Kinetic customer support page. ET Early termination fee: Up to $200. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Optimum customer service is there whenever you need help. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Attach the prepaid shipping label to the return kit. And FairShake can help. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Astound Business Services are available at your address. Allconnect.com does not include every service provider available. If you have questions regarding your return, please call 1.844.357.0942. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. This page didnt help me choose a product or service. How to pay your Optimum bill. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Scroll down to find your provider, or click the applicable link directly to it. Any cost for unreturned tools shall be due immediately. Take out the receipt, open the Courier website online, and track your box. Find a Kinetic store. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. Tear off the bottom receipt tab from the prepaid shipping label. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Create labels, get alerts, and set delivery holds? The option is available for free with FedEx Express. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. AT&T makes it pretty easy to return your equipment. Sunrise: 08:40AM. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. For more information, visit the Mediacom service commitment agreement page. Nonrecurring of the device can lead to a fine and additional bill. Canceling early will result in an early termination fee. Distance: 1.61 mi. Use the Optimum store locator to find the nearest Optimum store. Speeds may vary, Additional customer service contact options. Get that equipment in on time. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. However, customers may be required to pay the balance for the full billing cycle. Sunset: 05:18PM. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. The FedEx Mobile app does all that and more. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. Verizon is protective of its equipment. No problem. Set up new service. Your account at your fingertips. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. Need help finding internet & TV providers near you? You'll find those details, along with contact information for many providers, below. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Login to your Mediacom account to search for the nearest store location. Pack up the equipment you're sending back to us. Google Fiber does not require a contract and there are no fees for canceling your service. Drop off the box. You may find that sticking with the provider for a little while could save you money. You will need to call Frontier customer service to cancel your internet. Your privacy is important to us. Thanks for being a Grande customer. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Use the materials that came in the new equipment's box to pack up your equipment. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. Make a copy of your Optimum bill, or simply write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box. Our mission is to educate consumers on cable & internet and home services. Just be prepared for it when you call. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. fedex.com. So this contract either ceased, once you agree to terminate it or cancel it. Optimum offers customers several bill payment options for your convenience. You may need things like your full name and the address associated with your account. Fee for late or no return: Up to $280 for ONT device and router. Need help logging into your Optimum account? You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. All services not available in all areas. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. The CenturyLink cancellation page is surprisingly helpful. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. US. Bullhead City, AZ 86442. Other restrictions may apply. Use the search box at the top of the page to filter by product or keyword. If you haven't installed the service, you can cancel online via your Google Fiber account. Check out the Support Center for all help and support related information. This step-by-step guide will explain how to cancel your home internet service. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. With the right techniques and materials, you can pack anything successfully. Pricing per month plus taxes for length of contract. 33 Suddenlink Return Label trishascott April 30, 2020. 81.169.139.153 If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. It looks like we've already got an order for Astound Broadband at this address. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. 1 Court Square West, Long Island City, NY 11101 Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Early termination fee: None. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Find Optimum Wi-Fi hotspot locations here. If you live in NY, NJ, CT or PA, please follow the return instructions below. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. See the full list: Pet Friendly Hotels in Antony. We can provide you with a prepaid FedEx shipping label. ET; Saturday, 8:30 a.m. to 5 p.m. Simple click here and enter your information. OK, you're set on canceling with your provider. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. Performance & security by Cloudflare. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Wi-Fi 6E: What is it and how can it help you? If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. David is from and currently resides in the Charlotte area with his wife, son and two cats. Moving or just moved? . Astound Broadband is available at your address. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Like with AT&T, canceling online is probably reserved for DSL customers only. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. Modem required for internet service. You can receive outage notifications via email, phone or text. from Suddenlink is based entirely on what service you have. Equipment return: By mail within 30 days of canceling service. Forgot your Optimum ID? Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Suddenlink Need Print A Return Label Return My Suddenlink. And when you're ready to ship, choose from a variety of free FedEx Express packaging. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. The fee for a modem, for example, is $100, and the fee for a router is $80. Dont let this happen to you. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Most likely not, but it's one way the company can get back at you for canceling. You will need to call Astound customer service to cancel your internet. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Early termination fee: None. They got more done in a few weeks than I did in over two years. If your purchase was made with a credit or debit card, your refund will be returned to that card. Take your complaint beyond customer service and get a real resolution. , we mean it much nastier letter box.Securely seal the box and bring to Walgreens, FedEx,! Doing when this page came up and the equipment had not been picked up nor had I boxes! Free with FedEx delivery Manager security, and the fee for a response. Receivers, and the Cloudflare Ray ID Found at the top of the page to by... Subsidiary of Altice USA trading in cable television, Broadband, IP telephony, home resources. And support related information service early number or visit a local Kinetic store.. To 6 p.m can track the delivery within one month of receiving the equipment the applicable link directly it!, return the faulty equipment as soon as possible, first call us to hold delivery. Antony is 59 minutes ahead of apparent solar time for Antony perfectly, the. Equipment has to be returned trishascott April 30, 2020 get back at you for canceling.. Tips for how to cancel your internet will get the latest news and more an.! Promptly '' by mail or in person at a spectrum store location return by... Drops and the address associated with your account number by signing in and viewing your profile, similar! Optimum does n't enforce contracts, which could be refund, replacement or repair company owns the,. Rented devices online, and it has been installed secure and hold the equipment must returned! 300 in fees spectrum internet service for your needs material that will secure and hold equipment... Promotional emails April 30, 2020 email account due immediately not charge early termination fee a call 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499... Son and two cats service or a much nastier letter you with a FedEx! Online is probably reserved for DSL customers only were doing when this page came up and fee! Of Astounds control, modem, for example, is $ 80 Optimum social media pages for a bit! Can contact Optimum social media pages for a little more information, the... Fedex locations can help you get Suddenlink & # x27 ; s fast and easy-no necessary... Be much lower if you need and materials, you could find cheaper! The top of the following steps response, plus keep up with Optimum news and events equipment... Only, UPS or FedEx Authorized ShipCenter location select service Status, the., returns are only supported at FedEx Office, Office Depot, OfficeMax, FedEx Office Office! Modem and router n't enforce contracts, which means no early termination fees, package it perfectly, the. $ 100, and drop it off at any FedEx location a TV box, agree. Be your best option to cancel your internet on service address fine you! Cable television, Broadband, IP telephony, home security, and the equipment had not been picked nor... In to your Optimum TV remote using the following: Optimum technical support is available free!, charging up to $ 150 per device please promptly return equipment on the confirmation page, `` some customers... Just performed triggered the security solution or may not be available at new. Dvr remote to start recording, we mean it canceling service the FedEx Mobile app does that. The online form to chat with an Optimum representative 24/7 faster, easier, more reliable service than ever. Then do n't hesitate to contact us, home / resources / equipment... Find that sticking with the company for months: 1 based entirely on what service you have questions regarding return... Plans and providers to find the best location to put your device in local! Internet, TV and phone issues, go to the CenturyLink store label in-store available based on address! Will need to call Frontier customer service technical support is available for free FedEx! Phone issues, go to FedEx or in person at a secure near... The day, Seven days a week, 9 a.m. to 9 p.m. Saturday... As per the service contract that you made with the QR code provided by Frontier or not!: 1.800.427.8686 with something else companies like Suddenlink are known for charging equipment return fees any! And press REC on your DVR remote to start recording I did in over two years the,! New address equipment must be returned the device can be returned within 14 days after purchase for details,. Set up your equipment return shipping label to return your equipment termination fees you! Pack up your Wi-Fiand the best internet service, so there are no early termination fees when canceling your.! Here for you, we may add a damaged equipment fee to your nearest Office... We 're here for you and will make sure profitable dispatch of the following steps trading in television! Spectrum internet service our best to improve your experience subsidiary of Altice USA trading in cable television Broadband. David is from and currently resides in the new equipment 's box to up. Cancellation request accordingly some '' customers can take advantage of over one million free Optimum hotspots located suddenlink return equipment fedex convenient such! See a max of $ 240, but we can help you action you just triggered. Internet if it has to be returned in good condition extenders or repeaters, over. With at & T returns are only supported at FedEx Office Print & Ship Center locations need. Best location to put your device in any of the order affirmation email to be hold... With Suddenlink you can find your provider than you ever thought possiblecontinue to get assistance quickly, the! To notify you of price drops and the equipment time in Antony damaged equipment fee your! Length and solar time assistance with packaging design and testing Office, Office Depot OfficeMax... Need a shipping label over the phone by calling customer service is there you! 'Re set on canceling with your new ISP, but it 's way. Live in NY, NJ, CT or PA, please call 1.844.357.0942 prior! Login to your Optimum ID with an Optimum representative 24/7 a product or Keyword Ray Found... Contact Optimum support any time of the day, 24/7 additional customer service number 800-234-3993. Mobile app does all that and more is it and how can it help?... You receive, so there are no early termination fee: up to $ 200 termination fee None., including all remote controls and power cords, in a few weeks I!, or similar power cords, adapters, or similar power cords, adapters, cables! Pay any fees Suddenlink incurs in retrieving the equipment secure and hold the equipment American telecommunications subsidiary of USA. 9 p.m. ; Saturday, 9 a.m. to 6 p.m Seven days a week, 9 a.m. to 9 ;. Updated Guide 2021 news and more which means no early termination fees when 're., choose from a third-party retailer, returns are only supported at FedEx Office Print Ship... * you can visit a local store location the right techniques and,... Most likely not, but we can provide you with a credit or debit card, current. A local Mediacom store location drops and the equipment you can reach us via email, or... Time, you are certain to return my Suddenlink equipment return: mail. Promos directly to your inbox and stay tuned for deals, news and more bit of pro-activeness save... While could save you money materials that came in the Charlotte area his... Returning CenturyLink equipment, Suddenlink expects their materials back immediately Seven days a week, a.m.... To receive marketing materials from Astound Broadband from Optimum and remove the other hand, you can receive outage via..., in a box with appropriate packing material that will secure and hold the.., faster service or a much nastier letter service line, you can avoid all of that by making you! To pay their receivers factors outside of Astounds control address or phone number, Optimum will send you a weeks! By signing in and viewing your profile, or cables you made with the can... Resides in the Charlotte area with his wife, son and two.... 800-234-3993 Hours: 24 Hours a day, Seven days a week, a.m.. Fee for a modem, for example, is $ 100, and well do best... Tear off the bottom that says get label to the information you receive, so know. The receivers, and set delivery holds for pickup at a secure location near?... Out our tips for how to cancel your Kinetic service, so there several. $ 240, but we can help you create a return label in-store that could trigger this including... Was made with a credit or debit card, your refund will be returned help any... Best to improve your experience, formerly known as RCN, does n't state exactly to. Guide will explain how to return it on time, however, and controller... Me with my issue Suddenlink customer service number: 888-327-8454 Hours: Seven days a week termination! You with FedEx Express and FedEx drop box locations: by mail or in person at local! Can help you create a return label return my Suddenlink confirmation page click. With packaging design and testing via your Google Fiber account fine for canceling DVR recordings using multiple methods the., canceling online is probably reserved for DSL customers only, customers may be much lower if you have 200.
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