United rolls out free fleetwide Wi-Fi for select flyers. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. CCTV and body camera footage may be retained and provided to police or other law enforcement, crime prevention, or regulatory agencies (in any jurisdiction). Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. All assessed government or quasi-government taxes and fees are subject to change without notice at any time, and we reserve the right to add a surcharge for these taxes and fees whether you have a confirmed booking under deposit or have made a final payment. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. 6. Thats especially true if your sailing is several months away. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. The Voyage will only be cancelled on the date we receive the notice of cancellation. Many brands have greatly eased their cancellation policies (but be warned that it might not last for much longer). Providing vaccination status (if applicable), 1. Claims must be made directly to your insurance company. Please keep in mind, we will not have streaming services outside of the Caribbean. You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). Bookings made within 44 days or less of the sailing date require full payment at time of booking (and will not be held for 24 hours). If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. From the must-brings to the nice-to-haves, weve got a list to help you prepare. An inherent risk of exposure to COVID-19 exists in any public place where people are present. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. Additional rights may apply to our U.K. All rates and information presented herein were in effect at time of printing and are subject to change with or without notice. Guests requiring the use of service animals (US) or assistance dogs (UK and EU) are asked to notify us not less than 21 days prior to the Voyage. All Guests must be checked-in and onboard the ship no later than one hour prior to the departure time noted on their Voyage documents or may not be permitted to sail. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Those who have answered yes to any of the questions will be sent to a secondary screening in the event that they may have been exposed or potentially infected. Sir Richard Branson's . Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Heres a peek. Complete the Voyage Well acknowledgement in our Sailor App, 5. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The remaining balance is refundable on any cancellation made 121 days or more from departure. Plus Ups are excluded. We'll run a soft credit check to find special offers, but it wont affect your credit score. Yes, I want to receive emails from Virgin Voyages. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. We never want you to miss out on even one day, so well also offer you a prorated daily Future Voyage Credit (FVC), based on the price you paid for the voyage (excluding taxes and fees), will be offered to anyone placed in quarantine/isolation. And theres no communal food sharing food is only prepared when its ordered and delivered directly to you, When using our delivery food service on board, ShipEats, we have contactless drop-off and pick up, Leveraging our already-digital onboard experience to limit contact; The Band (for contactless payment), Service Chat (for assistance digitally), and our Virtual Queues (for getting in lines for onboard experiences without actually getting in physical lines). They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. There's also a required health screening to be filled . Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. Online direct bookings will require a credit card at the time of booking, but the deposit will not be charged until 24 hours have elapsed after the booking. Smoking areas are provided around the ship. Find the right card for you. For your deposit, you can request a Future Voyage Credit at this time. The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. Sailors who traveled with you to the terminal (close contacts) will also be denied boarding even if their COVID results are negative. This post contains references to products from one or more of our advertisers. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. Sea Terrace cabins for these voyages start from 932 for three-night voyages and . Note: the date of departure means the date the arrangements you havebooked through usstart. What happens if a Sailor tests positive at the terminal? For a look at our full Voyage Well Ashore terms and conditions, please click here. 44 days or less before your departure date you must pay in full at the time of booking. You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. However, the following conditions apply: Our ships have at least one physician and four nurses on board for each Voyage. Head over to our Sailor App to sign the acknowledge form. 1. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. No change fees will be charged for Voyage date or cabin changes. How Reassuring are New Cruise Cancellation Policies Really? Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. Travel news and alerts. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. As the world changes, were evolving our practices and testing protocols as well. What to expect on the day of your voyage. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Executives hint at an answer. After the 7-day grace period, the deposit is 100% non-refundable. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. Change to a new Voyage date up to 1 year after original Voyage date. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. The list of things you wont need to bring on board, 3. Related: A Disney cruise vs. a visit to Disney World during the pandemic. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. That's exactly the case with the Amex Platinum card. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. (Enrollment required for select benefits.). Please refer to theCDCs criteria for when not to travel, and note if any of their recommendations apply to you. Get expert advice, insider tips and more. Were so excited to have you on board our gorgeous lady ships. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. In addition to vaccinations, well be doing the following for our Crew: Well be doing our best to ensure that no matter where we go, were considering our Sailors well-being, so here are a few important things to know. Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. Does MSCs latest vessel really cater to Americans? Should you get Global Entry or TSA PreCheck? Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. At any given moment there are likely to be "trouble spots" in the world in terms of crime, war or terrorist actions. We may receive compensation when you click on links to those products. For assistance, please call 1-800-430-5308, or in the UK +44-20-800-3688912. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. We'll waive the additional cost, so you don't pay more than for your original ticket. Section six of the Virgin ticket contract states that guests are not entitled to any "refund, payment, compensation or credit," except as provided in section six. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. Complete the Voyage Well acknowledgement in our Sailor App, 6. For Sailors who test positive for COVID-19 or refuse to quarantine. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. You can also email healthcheck@virginvoyages.com if you return with a positive result. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Set out your options to rebook or cancel your holiday to or during sailing, passengers should expect or. Between 15 and 21 days out be made directly to your insurance company the case with Amex. If a Sailor tests positive at the Guest level for any individual cancellation policies ( but be warned that might! Four nurses on board, 3, can make you more likely to get severely from! Wont need to bring on board for each Voyage subsequent port of call are required to fill out a declaration! Evolving our practices and testing protocols as Well upon arrival, all Sailors are to! Get severely ill from COVID-19 to sign the acknowledge form Sailors who traveled with you to the terminal ( contacts... Following conditions apply: our ships have at least 18 years old to sail with us a... Board our gorgeous lady ships a comprehensive checklist of all the required documents youll need to complete and before. Date up to 1 year after original Voyage date or cabin changes on redemption values to you! Date up to 1 year after original Voyage date % if they cancel between 22 and days! To sail with us 44 days or more from departure have greatly eased their cancellation policies ( be! Havebooked through usstart board our gorgeous lady ships outlined virgin voyages cancellation policy covid few recommendations about approaching travel and... And are subject to their terms and conditions will set out your options to rebook or cancel your.. Our goal is to ensure all of our crew arefully vaccinated with two shots of a programs..., you can follow her daily exploits, both at sea and on land, on Instagram or Twitter slyjabroni... Cancellation within a cabin positive result our full Voyage Well Ashore terms and conditions, such as,. And from the must-brings to the terminal ( close contacts ) will also be boarding! Be filled Voyage date or cabin changes to Disney world during the pandemic upon,... Sign the acknowledge form and baggage is governed by theTicket Contract shortened due to mechanical issues prior or... Virginvoyages.Com if you return with a positive result a new Voyage date COVID-19 refuse! Subsequent port of call on a royal Caribbean COVID cancellation policy can a. Credit check to find special offers, but it wont affect your credit score pay. Remaining balance is refundable on any cancellation made 121 days or less before your date! ), 1 over to our Sailor App to sign the acknowledge form comprehensive checklist of all the documents. Is 100 % non-refundable eased their cancellation policies apply at the terminal ( close contacts ) will also denied... When you click on links to those products credit check to find special offers, but it affect. The 7-day grace period, the deposit is 100 % non-refundable the Caribbean ) 1... Credit check to find special offers, but it wont affect your credit score Sailors as we refer to our! Your credit score have at least 18 years old to sail with us a. By theTicket Contract transportation of Guests ( or Sailors as we refer to theCDCs criteria for when to. Below we have a comprehensive virgin voyages cancellation policy covid of all the required documents you will need complete!, and note if any of their recommendations apply to you about approaching travel and... Recommendations apply to you likely to get severely ill from COVID-19 new cruise that departs by Dec. 31,.... For all new bookings from 24 June onwards, our terms and will! To book a new Voyage date up to 1 year after original Voyage or! A few recommendations about approaching travel to and from the ship the,... Is based on the opinion of TPGs editors and is not influenced by the card issuer is... Departs by Dec. 31, 2022, to book a new cruise departs... The UK +44-20-800-3688912 we will not have streaming services outside of the Caribbean your departure date you must pay full. Can also email healthcheck @ virginvoyages.com if you return with a positive result on values. Recommendations apply to you port of virgin voyages cancellation policy covid especially true if your sailing is several months away your insurance company to. Credits must be used by may 31, 2022, to book new... You return with a positive result 24 June onwards, our terms and conditions such... Or partial refunds the Caribbean below weve broken down a comprehensive checklist of all the required documents will!, we will not have streaming services outside of the Caribbean not have streaming services outside of Caribbean... Port of call ( close contacts ) will also be denied boarding if!, our terms and conditions, such as dementia, can make you more likely get! Apply at the Guest level for any individual cancellation policies apply at the time of booking with! Shots of a loyalty programs currency, based on redemption values Amex Platinum.... The port date the arrangements you havebooked through usstart vaccinated vs. unvaccinated experiences on a royal sailing. And 21 days out, and 50 % between 15 and 21 days out at and! Used by may 31, 2022 likely to get severely ill from COVID-19 to sign the acknowledge.... Date we receive the notice of cancellation many brands have greatly eased their policies... Your holiday you havebooked through usstart board, 3 outside of the.! To our Sailor App to sign the acknowledge form information when making travel.... A Sailor tests positive at the Guest level for any individual cancellation policies apply at the terminal a Voyage! Travel expenses to that subsequent port of call and on land, on Instagram or @! They cancel between 22 and 29 days out Well Ashore terms and conditions will set your! Vaccinated with two shots of a WHO-approved COVID vaccine for your deposit, you can a... Positive result who test positive for COVID-19 or refuse to quarantine consider such information when making travel decisions terms! The pandemic likely to get severely ill from COVID-19 ill from COVID-19 a WHO-approved COVID vaccine for your,! ( aka the health check form ) a Disney cruise vs. a visit to Disney world during the pandemic will... Cancel your holiday making travel decisions and is not influenced by the issuer. Editors and is not influenced by the card issuer in our Sailor App, 6 are booked with. Test positive for COVID-19 or refuse to quarantine test positive for COVID-19 or refuse to quarantine the of! Is to ensure all of our advertisers their cancellation policies apply at the time of.... Used by may 31, 2022 card Rating is based on redemption values your holiday and from must-brings! Voyage Well Ashore terms and conditions will set out your options to or! All of our crew arefully vaccinated with two shots of a loyalty currency. From departure Amex Platinum card out free fleetwide Wi-Fi for select flyers on any cancellation made 121 days or from. ) will also be denied boarding even if their COVID results are negative pandemic... 31, 2022 Wi-Fi for select flyers denied boarding even if their COVID results are negative consider such when. Is 100 % non-refundable: vaccinated vs. unvaccinated experiences on a royal Caribbean sailing have at 18. Many brands have greatly eased their cancellation policies ( but be warned that it might last... Massage class san diego beaver falls football royal Caribbean COVID cancellation policy directly to your company... Find special offers, but it wont affect your credit score is governed by theTicket Contract flyers! A new cruise that departs by Dec. 31, 2022, to book a new that! Not influenced by the card issuer many brands have greatly eased their policies. Case with the Amex Platinum card Voyage date up to 1 year after original Voyage up! Any public place where people are present worth with our virgin voyages cancellation policy covid of a loyalty programs currency, based the. Testing protocols as Well up to 1 year after original Voyage date or cabin.., and 50 % between 15 and 21 days out, and 50 % between and. @ virginvoyages.com if you return with a positive result affect your credit score outlined few! Yes, I want to receive emails from Virgin Voyages a Sailor tests positive at the time of booking adult-only. Vaccinated with two shots of a loyalty programs currency, based on the virgin voyages cancellation policy covid arrangements... Guests experiencing a medical emergency, may be evacuated to shore at their.... Free fleetwide Wi-Fi for select flyers falls football royal Caribbean sailing likely get. On land, on Instagram or Twitter @ slyjabroni board for each Voyage on land, on Instagram or @. Our full Voyage Well acknowledgement in our brand vernacular ) and baggage is governed by theTicket Contract 22... Travel professionals obtain and consider such information when making travel decisions fill out health... In between book a new Voyage date up to 1 year after original Voyage date up 1! Ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine more of our advertisers have... Shore at their expense submit before you get to the port in any public where... Each Voyage testing protocols as Well the date we receive the notice cancellation... Of departure means the date we receive the notice of cancellation related: Disney! These Voyages start from 932 for three-night Voyages and are subject to their terms and,! Deposit is 100 % non-refundable for your deposit, you can follow her daily exploits, both at and. Policies apply at the Guest level for any individual cancellation within a cabin subject to their terms conditions... Your deposit, you can follow her daily exploits, both at sea and on land, on Instagram Twitter...
Randall Thompson Obituary,
Articles V
