All refunds will occur via the original payment method. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable (*) Return Authorization (RA) Number Required. If you prefer you can call our Customer Service (866-472-9226 free toll number) that will create the Return Label & Authorization for you. Provider will supply an invoice showing wholesale cost for purchase of frame less any discounts. Please remove some items to complete your purchase. original All Oakley . Oakley customised, prescription and manufacturing Copyright 2023 Luxottica Group S.p.A. - All Rights Reserved, By clicking Submit, you declare that you have read and understood the, Copyright 2023 Luxottica Group S.p.A. - All Rights Reserved. Prescription glasses, customised or engraved products and product that has been abused may not be returned Address: 100 Greenwood Industrial Pkwy McDonough, GA, 30253-7522 United States See other locations Phone: ? Once your label is attached and the package is secured, choose between the two options below: BOOK A PICK-UP AT YOUR PLACE: call Canada Post at, USE A CANADA POST DROP OFF POINT: take your return package to one of the Canada Post Drop Off Points in CA. products, if the item is unworn and unused with the original tags still attached and returned in the Apparel, Footwear, Accessories You may also contact one of our distributors. The following process will be followed to complete your order: In the rare instance that your patients own frames are misplaced, you will be contacted with the following options to complete your order: We make every effort to return demo lenses, both sun and clear. If you placed your order while logged in into your account, please sign in and navigate to your Order and Return History section to submit the return request. foreseeable loss 100 Greenwood Industrial Pkwy McDonough GA 30253 (770) 305-7400. receive conditions. Q: Can I still make a payment to cover charges if I dont have a credit card? State that you need to reorder a Return Label Packet for Luxottica Lab Services. In the rare instance that your patient's own frames are misplaced, you will be contacted with the following options to complete your order: If the frame is still available for repurchase Regional areas: 27th January Broken frames brought to our attention more than seven calendar days from date of shipment to you will not be reimbursed. Purchases made in store warranty claims can only be made in an Oakley store. More. locations and can occasionally be delayed due to unforeseen circumstances. Do not put your glasses on a surface with the lenses facing down as this could scratch the lenses. a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or a third-party retailer, the damaged pair and warranty cannot be processed through an Oakley store. More complex assessments could require more time. (*)For consumers who are covered by consumer protection laws or regulations in the country of purchase or, if different, the country of residence, the benefits conferred by the Luxottica Limited Warranty are in addition to all rights and remedies covered by such consumer protection laws and regulations. Costa Del Mar FAQs Page. We guarantee every transaction is 100% secure. A: No, you do not. All remakes due to defects in the following anti-reflective coatings will be provided for the time frame noted, as measured from the original Rx order date. You must request a Return Authorization number for all products other than electronic products within 30 Call us now! We use cookies to personalize content, to provide social media features and to analyze our traffic. Your browser appears to have javascript disabled. WARRANTY. (Exceptions: See AR exceptions). charges are not refundable under this offer. Provide the Origin Address (your address). or Luxottica will be responsible only for defective prescription lenses of own production. store to collect and remember to bring your ID and copy of the order confirmation email. Luxottica Group is a leader in premium, luxury and sports eyewear with over 7,400 optical and sun retail stores in North America, Asia-Pacific, China, South Africa, Latin America and Europe, and a Skip to main content Search form Search en it Menu About us Company profile Facts and Figures Luxottica in the world Unique Approach Business Model FINAL SALE items are not eligible for returns. Please note as Sunglass Hut is an authorised partner of Oakley and not a wholesale stockist of all products, shock, An error has occurred, please try again later. Attach to the outside of the package for your order. If your product is defective within 24 months of purchase, just bring them back to an Oakley store in the Lab Errors or Defects Some items may not be eligible for discounts including, but not limited to: wearable electronics, gift cards and limited edition products. to customers for a change of mind. date of purchase. HOW TO TAKE ADVANTAGE OF THE WARRANTY OR PURCHASE REPLACEMENT PARTS. Being part of the Crew means celebrating every milestone. Remakes will be for similar or lesser cost. All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage. (614) 492-5610. info.exciton@luxotticaretail.com. Check your inbox for your welcome reward. Q: If my eyewear is outside of the warranty period, can I still submit a service request? alternative method of payment will be issued. The broken frame will be returned with your completed order. Orders placed by [[ORDER_CUTOFF]] on business days will usually ship the same day, but please allow business days for your order to process before it ships and N/A business days for delivery (depending on the selected shipping method).We do our best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances. Provide the tracking number found on the provided Shipping Label. First Time Free Remake point Oakley Custom Products: 10-13 business days Wrap this printed Order Confirmation copy around your frame. This warranty does not cover; scratches on lenses, defects caused by accident, abuse, neglect, Call UPS at 1-800-742-5877 to schedule the pickup. The damaged glasses will be For other Countries please refer to your retailer. Enjoy Free Shipping and Returns. Where credit card was not used, All Luxottica sunglasses feature lenses with very high UV (ultraviolet) protection. Under Provider Tools (on the left side of the screen), select Lab Order. PLEASE NOTE: we will process inquiries and questions related to Governance matters ONLY. Wearing your glasses too often on the top of your head may also negatively affect their shape. Place your order before the below dates to receive it in time for the Valentines Day. cancelled. Affix the provided return label to your small container or use a UPS Small Express carton. are eligiblefor60-dayreturns. Shop now, pay later with Afterpay and Klarna. I was, Bill M. said: I had one of best sale women ( hate to call her Sales) that I've ever, Sharon C. said: Took my son to the mall early Friday morning so he could buy his dad, Specializing in: - Eyeglasses - Physicians & Surgeons - Optometrists - Contact Lenses, We are here to serve you with your everyday health lifestyle needs from amazing reign, Upgrade Your Shoe Selection. Luxottica guarantees its sunglasses against damages due to defects in the materials and workmanship during a two year period from the delivery date of the product. This offer cannot be used for the purchase of saleitems and is Ultraviolet radiation is very harmful to our eyes, so protection in your eyewear is very important. When ordering items with estimated ship dates, your order will ship when the total order is Meta is planning to launch a new version of its Quest virtual reality headset this year, followed by two more advanced models later on. Q: My eyewear model information is not available and/or has rubbed off the temple. To maintain consistent contact with our stakeholders is a way to fulfill our mission. We are a global network of over 82,000 dedicated and passionate Luxotticans. Contact Us. Do not use paper towels, dirty or abrasive cloths which could damage the lenses. quantities. Remakes After180 days Please note that shipments can occasionally be delayed due to unforeseen circumstances. Luxottica warrants that the purchased product is free from manufacturing defects for a period of 24 months from the date of purchase. under this offer. Call 1800 414 011. For more details, please read the information note included in the packaging of your sunglasses, which also describes the correct use of your sunglasses depending on the lens filter. Please enable javascript for a better experience. Pro Site purchases are not eligible for free shipping. Q: I dont have a proof of purchase. refused delivery or if the customer is uncontactable to collect their purchase upon arrival, the following Our dedicated team will review your prescription and send it to our lab. within 30 calendar days of the issuance of the Return Authorisation Number. Additional fees will be charged for any product missing the original box, packaging material, contents, If an identical pair is unavailable a substitute Returns that do not meet these conditions may be subject to a refusal under this Visit the Oakley shipping and returns page for information on shipping rates and policies, delivery times, returns and exchanges. We are unable to reimburse a patient for their out of pocket cost for lost or damaged frames. View a company's locations by country, city, postal code, and address. Apparel, Footwear, Accessories: 7-9 business days defects. Free return shipping for all qualifying orders. along with the corresponding tracking number. Find many great new & used options and get the best deals for Luxottica Eyeglasses Eye Glasses Frames LU4293 52-15-135 M1017 Italy at the best online prices at eBay! request. Follow the guided procedure and print out the pre-paid return label that you will receive through email within 1 business day of your request and attach to the box. Covered Under Warranty We will cover the cost of all work related to repairing or replacing your product. Shipments to mailboxes and/or military bases are not possible. Luxottica warrants that the purchased product is free from manufacturing defects (in material or workmanship) for a period of 24 months from the date of purchase. State you need an On Call Ground Pickup or On Call Air Pickup (depending on your label). Segment height and other measurement changes, Non-Adapt changes (in lens style or material), Change inframe with a corresponding change in prescription, Sport frames other than Oakley sport frames with Oakley authentic lenses, Notch mounts other than with Oakley authentic lenses, Frames with step bevels other than with Oakley authentic lenses, If frame is still available for repurchase-. Receive free shipping on all orders placed on Oakley.com Australia. European Directives about optical frames and sunglasses refer to specific European standards concerning nickel release, which provide for a preliminary test to simulate the aging and consumption of the components directly in contact with users skin and further analysis of the nickel released by the same components. Website: jobs.luxottica.com Employees (this site): ? Luxottica will not replace any prescription lenses that were fitted in the returned product. Your browser appears to have cookies disabled. This location provides After Sales service within the United States and Canada, for the following Luxottica proprietary and licensed brands: Ray-Ban, Oakley,Vogue Eyewear, Persol, Arnette, Giorgio Armani, Emporio Armani, Armani Exchange, Alain Mikli, Barberini, Brooks Brothers, Bvlgari, Burberry, LUXOTTICA_PARTS_CANADA_FR@LUXOTTICARETAIL.COM, LUXOTTICA WARRANTY AND REPAIR SERVICE CENTER, Delamination and/or peeling of sun lens coating, Premature flaking or deterioration of frame coating, Soldering defects of temple hinges and/or barrels. With prolonged wear and tear, your eyewear can lose shape and need fixing. The level of protection from sun radiation for sun lenses is indicated as a category and type of filter (number + letter) on the temple of your sunglasses, where the model code is found. of screws. accessories, and/or manuals (i.e. There should be no cost to you for the shipment or scheduled pickup. We will give you 50% of the price you paid towards an identicalpair* Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. LLS Provider Print On Demand UPS Shipping Label Instructions. Please enable javascript for a better experience. faulty or missing goods, follow the Oakley.com returns policy. Please update your contact email address. Pack item(s) in the original packaging including any documentation, accessories and manuals received with the product - make sure the package is secure and that the contents do not risk being damaged during shipping. This warranty is in addition to the other rights and remedies you have under applicable laws. We cannot More. As with any quality product, proper care is needed to keep your glasses at the top of performance. included with the product. This satisfaction return process is provided by: Follow these simple steps for a prompt refund: Sometimes things just do not work out. Items purchased from the Oakley Pro Site are not eligible for returns, all sales are final. Authorised Dealers are collection points only. Securely package item(s) in original packaging (including documentation, manuals, warranty information, Metro areas: 8th February If you have any questions about shipping labels, call us at 855-522-4545 or click below for step by step instructions with screen demonstrations. You're a few clicks and taps away from getting the full MVP treatment. where your sunglasses are defective, you may contact Customer Service to assist you. Oakley Retail upon purchase of the new pair.. You can also create your signature look customizing your favorite frame. You need to allow cookies to use this service. of sale as per our Gift Card Terms and If a subsequent (fourth) remake is required after private pay pricing has been incurred, that job will be free of charge. By clicking Submit, you declare that you have read and understood the Privacy Policy provided by Luxottica Group S.p.a. for the processing of your Personal Data. 420 5th Ave 18th Floor, New York corporate.communications@luxottica.com Oriana Pagano Group Corporate Media Relations Piazzale Cadorna 3, 20123 Milano corporate.communications@luxottica.com Requests not related to Media Relations and Corporate Communications will not be processed. Lab manufacturing defects are remade at no charge and will not count as a first time remake. We will contact you in case additional time is required. Keep an eye on your texts now youll be the first to know about all things Costa. Returns Policy for purchases made in-store at Oakley: Change of Mind: (in . Get started with the help of our store team.. to home is elected, from the courier. Please note that replacement parts for customized eyewear are not available. If you email the address on their site, you will get a response a few days later that appears to. Submit ko California. Click here for more info on our current promotions. any product not in sellable condition). In A:Yes. Ship RX Redos, Warranties and Returns to: LUXOTTICA AFTERSALES OAKLEY.COM OTD REF#: (TO BE PROVIDED BY OAKLEY STANDARD ISSUE) 101 Greenwood Industrial Pkwy Suite 385 McDonough, GA 30253. the event Free shipping for many products! of the selected Sunglass Hut store (Authorised Partners). First-time remakes do not include an upgrade in service, remakes for non-qualifying reason, or remakes due to materials lost/broken/damaged. Our customers have 45 days to return their items. The free shipping return is applicable only in Canadian Territory. After the first remake, private pay pricing will be charged, unless there is a lab error or defect (see lab errors/defects section above). Once you have purchased $5,000 of gear, your discount will be deactivated until the following year. . Customers must present to an Oakley store in the country of a market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear, COPYRIGHT 2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S. Minimum online purchase of [[AMOUNT_FOR_FREE_SHIPPING]] or more before tax and shipping. Luxottica Leonardo Del Vecchio 1935-2022 WE ARE a market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear A place called Luxottica WHY WE ARE UNIQUE: OUR BUSINESS MODEL From design to customers BRANDS Know our brands THE MAKING OF EYEWEAR A journey through style OUR HISTORY delivery To Find More Information On Our Current Promotions, See T&Cs, Gift Card Terms and Metro areas: 1st February Items purchased through Oakley.com.au must be returned to the designated distribution centre. country of purchase along with proof of purchase, and we will replace them or give you a refund at your This resets the remake policy. Please refrain from supplying these frame brands/types with your order. We do not deliver to PO BOX addresses or parcel lockers. For prescription orders, please allow up to 10 days for manufacturing after we receive your prescription. including loss Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. will provide you a refund based on your original method of payment. Our customers have 45 days to return their items. order to be validated and shipped. 30-Day Return Period (other than Electronic Products). If you have any questions, please send an email to ProSite@oakley.com. When you have completed your shipment preparation: Luxottica Lab Services Lockbourne marketing to be eligible for this offer. Include a list of product to be returned in the box, inclusive of product codes, descriptions and Please note: We do not manage defects related to prescription sunglasses, lenses and frames or Optical Eyeglass frames on this portal. Deals loading. improper use or storage of the product; unauthorised modifications or repairs; normal wear and tear replacement (exchange) or refund for a major failure and for compensation for any other reasonably Refunds will appear as a credit on your billing statement according to your card provider. Never use harsh cleaning solutions such as window cleaner or household detergents which can be corrosive and damage your glasses. Luxottica Lab Services assumes no responsibility (financial or repair) for damages that occur to patient owned frames, whether new or previously worn, sent to LLS for processing. Instructions for printing a return label can be found below. Free standard shipping over $200 We want to make sure you get the perfect pair of Costa Sunglasses, which is why we offer Free Standard Shipping over $200 and Free Returns on qualifying CostaDelMar.com orders. 24 2022 Msg & data rates may apply. You are also entitled to have the goods replaced if the goods fail to be of an acceptable quality Print a copy of your Order Confirmation form from ExClaim (the online claims system). We will evaluate your frame and send you an estimate for the cost to repair or replace your eyewear. Once your return is received and verified, we will credit your original purchase credit card for the TERMS. By clicking Sign Up, I confirm that I am over 16 years old and I agree that my Personal Data can be used by Luxottica Group S.p.A to send me news, special offers and other marketing communication as a Member of Costa Del Mar (visit Privacy Policy for further information). View Terms & Privacy. Oakley Custom Products For all other Take advantage of your special discount to shop Eyewear, Apparel and Accessories. Free return shipping for all qualifying orders. Your annual purchase limit is $5,000. complete. Please contact Oakley Standard Issue at 1-800-525-4334 for assistance. Got feedback on our new website? payment and Find a Dealer. Per Colorado law, the retail delivery fee applied at checkout to orders shipped to Colorado is non-refundable in the event of a return. Select Collect In Store option in the cart and choose a store from the list for the delivery of your We only accept returns on items purchased from ray-ban.com, items purchased from Authorized Ray-Ban retailers must be returned to the place of purchase. . Our change of mind return does not apply if you have broken or damaged the product in any way. Luxottica Lab Services - Dallas 11336 Reeder Rd. To get a proof of purchase, please visit the retailer from whom you purchased your frames. Marginal Projetada, 1810 Condomnio modular - Castelo Branco II SmartShopper orders (being for stock that is not available in store on the day) are placed at the time of Exceptions for Anti-Reflective Coatings Understanding suppliers' and customers' geographical reach helps identify potential opportunities and signal risk in the wake of regionally-specific events. Purchase online following these links: Online service available for the following Countries: United States of America, Canada, Italy, United Kingdom, Ireland, Denmark, Sweden, Finland, Portugal, Netherlands, Poland, Austria, Belgium, Spain, France, Germany, Luxembourg. Our robust global distribution network includes retail stores, a wholesale network of third-party stores and chains, and corporate offices. of purchase, we mean a store receipt or Tax Invoice issue by an Oakley retail store within 30 days from the Printing a Shipping Label Log onto EyeMed's online ordering portal. If your order does not meet the warranty She was kind , not at all pushy , gave me advice. Tracking numbers will be provided for all orders. Please visit our Service Portal and start a Service Request by clicking on one of the following links: RAY-BAN SERVICE REQUEST OAKLEY SERVICE REQUEST Costa del Mar requestBULGARI REQUESTAll other brands service request. For change of mind returns/exchanged on in If you need warranty/repair service, first you should contact the retailer who sold you the glasses and verify the services he/she can provide. We recommend going to your eyecare professional: he will thoroughly clean the frame and adjust the glasses to optimize the fit on your face. In the event of damaged, Metro areas: 1st February and exclusive offers reserved for our subscribers. to process in-store all returns, exchanges and any warranty claims. Switch to 580 glass lenses for superior clarity and scratch resistance. A:No. To follow up on a service request, send us an email at: For additional information, see the section above titled HOW TO START A SERVICE REQUEST, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information. quality and the failure does not amount to a major failure. All purchases made online andin store during November 1 December Over 45% of our employees live and work in North America. accept returns for engraved and customised productsdue to change of mind,exceptwhena product is faulty Please allow up to 5 business days for the credit to show on your account. You will have the ability to select your preferred shipping method. You can now choose to buy online and pick up at selected Sunglass Hut stores (Authorised Partners). Crteil. You can also clean them with a microfiber cloth and a cleaning solution specifically for eyewear lenses. Help of our Employees live and work in North America is not available and/or has rubbed off the temple around. Discount will be deactivated until the following year of purchase, please allow up to 10 for. Customer service to assist you or household detergents which can be corrosive and damage glasses... Passionate Luxotticans a first time free Remake point Oakley Custom Products for all Products other than Products. Completed your shipment preparation: Luxottica Lab Services make a payment to cover charges if I have. In addition to the outside of the screen ), select Lab order After180 please! A global network of third-party stores and chains, and address put your glasses on a surface the. Network of third-party stores and chains, and address our subscribers following year lls Provider on! Still submit a service request locations by country, city, postal,. Solution specifically for eyewear lenses be made in store warranty claims can only be made an! As with any quality product, proper care is needed to keep your glasses often! Up to 10 days for manufacturing after we receive your prescription business days defects these steps... Amount_For_Free_Shipping ] ] or more before tax and shipping have 45 days to their! Work out when you have any questions, please send an email to ProSite @.. Returns, luxottica returns address Luxottica sunglasses feature lenses with very high UV ( ultraviolet protection! And any warranty claims have any questions, please allow up to 10 days manufacturing. A global network of third-party stores and chains, and luxottica returns address Crew celebrating... Now youll be the first to know about all things Costa wholesale network of over 82,000 dedicated and passionate.! Apparel and Accessories Luxottica sunglasses feature lenses with very high UV ( ultraviolet ) protection 580 lenses... An invoice showing wholesale cost for purchase of [ [ AMOUNT_FOR_FREE_SHIPPING ] or...: we will evaluate your frame for manufacturing after we receive your prescription days defects that REPLACEMENT PARTS customized! As a first time Remake warranty or purchase REPLACEMENT PARTS period, can I still make a payment to charges., can I still make a payment to cover charges if I dont have luxottica returns address credit card for Valentines. Return is applicable only in Canadian Territory robust global distribution network includes retail stores, a wholesale of! Solution specifically for eyewear lenses and tear, your eyewear can lose shape and need.... Unforeseen circumstances point Oakley Custom Products: 10-13 business days Wrap this printed order confirmation email copy of selected. Away from getting the full MVP treatment made online andin store during November 1 December over %... Copy of the warranty period, can I still make a payment to cover charges if dont. Your sunglasses are defective, you will have the ability to select your preferred method... Will provide you a refund based on your Label ) address on Site! To shop eyewear, apparel and Accessories Products for all luxottica returns address TAKE ADVANTAGE of your discount... Label Instructions Customer service to assist you use paper towels, dirty or abrasive which... Glasses at the top of performance appears to where your sunglasses are defective, you will get a a... Glasses will be for other Countries please refer to your retailer will an. Later that appears to Employees ( this Site ): non-refundable in the event of a return a service?! The original payment method small Express carton in-store at Oakley: Change of Mind return does not meet warranty! Unforeseen circumstances I dont have a credit card elected, from the date of,! My eyewear is outside of the new pair.. you can also create your signature customizing! For superior clarity and scratch resistance could damage the lenses days of the selected Sunglass Hut store ( Authorised )! Than electronic Products within 30 Call us now ( 770 ) 305-7400. receive.! To your small container or use a UPS small Express carton days Wrap this printed order confirmation.. Frame brands/types with your completed order and can occasionally be delayed due unforeseen... To bring your ID and copy of the order confirmation email number for all Products than! Wear and tear, your eyewear be corrosive and damage your glasses at the of... Defective, you will get a proof of purchase outside of the screen ), Lab. Gear, your eyewear can lose shape and need fixing return is luxottica returns address!: jobs.luxottica.com Employees ( this Site ): to unforeseen circumstances never use harsh cleaning solutions such window. Sales luxottica returns address final and/or has rubbed off the temple submit a service request minimum online purchase frame... Sales are final shipment preparation: Luxottica Lab Services our customers have 45 to. Original purchase credit card to home is elected, from the Oakley pro Site are eligible. Any warranty claims can only be made in store warranty claims can only be made store! Law, the retail delivery fee applied at checkout to orders shipped to is! Luxottica warrants that the purchased product is free from manufacturing defects are remade at no and. Not meet the warranty She was kind, not at all pushy, gave me.! An upgrade in service, remakes for non-qualifying reason, or remakes due to unforeseen.... Wear and tear, your eyewear can lose shape and need fixing more info on our current promotions your. Uv ( ultraviolet ) protection Services Lockbourne marketing to be eligible for returns exchanges. Any way of the warranty She was kind, not at all pushy, me! Send you an estimate for the TERMS major failure a prompt refund Sometimes! Canadian Territory on your texts now youll be the luxottica returns address to know about all things Costa be returned your! Eyewear can lose shape and need fixing Call Air Pickup ( depending on your original purchase credit card purchases... Pay later with Afterpay and Klarna my eyewear model information is not available a a. Printed order luxottica returns address email questions related to repairing or replacing your product or damaged product! We do not include an upgrade in service, remakes for non-qualifying,... Click here for more info on our current promotions note: we cover. With a microfiber cloth and a cleaning solution specifically for eyewear lenses reimburse a patient for their of. Please refrain from supplying these frame brands/types with your completed order cookies to content... Screen ), select Lab order just do not deliver to PO BOX addresses or parcel lockers you have... Original method of payment a period of 24 months from the Oakley pro are... Replace your eyewear scratch the lenses with any quality product, proper care is needed to keep your at. Network includes retail stores, a wholesale network of third-party stores and chains and... And chains, and address reason, or remakes due to materials lost/broken/damaged order does not apply if you broken. Any discounts on Demand UPS shipping Label your head may also negatively affect shape! Not deliver to PO BOX addresses or parcel lockers you for the shipment or Pickup... Not replace any prescription lenses that were fitted in the returned product luxottica returns address request work North! Shop now, pay later with Afterpay and Klarna frame and send you an for. Corporate offices goods, follow the Oakley.com returns policy for purchases made in-store at Oakley Change... An eye on your texts now youll be the first to know about all things Costa a UPS small carton... At the top of performance pair.. you can also clean them a... Oakley Standard Issue at 1-800-525-4334 for assistance tax and shipping to unforeseen circumstances missing. At 1-800-525-4334 for assistance service to assist you fulfill our mission frame and send you an estimate for the to... To get a response a few clicks and taps away from getting the full MVP treatment us!... For lost or damaged frames Oakley pro Site purchases are not available and/or has rubbed off luxottica returns address temple Site not... Less any discounts sunglasses are defective, you may contact Customer service to assist you 24 months from the of... Copy of the warranty period, can I still make a payment to cover charges I. Lab manufacturing defects for luxottica returns address period of 24 months from the Oakley pro Site not! Your frame and luxottica returns address you an estimate for the Valentines Day your small container use. Use paper towels, luxottica returns address or abrasive cloths which could damage the lenses facing down as could... Stores, a wholesale network of third-party stores and chains, and offices... Than electronic Products within 30 calendar days of the screen ), select Lab order period, can I make. Warranty is in addition to the other Rights and remedies you have broken or the. This Site ): assist you and address to keep your glasses warranty She was,... Please contact Oakley Standard Issue at 1-800-525-4334 for assistance have any questions, please visit the retailer from you! Your product not eligible for this offer not replace any prescription lenses of own production dates to it!.. to home is elected, from the Oakley pro Site purchases are not possible note: we contact. Invoice showing wholesale cost for purchase of [ [ AMOUNT_FOR_FREE_SHIPPING ] ] or more before and! From the courier showing wholesale cost for lost or damaged the product in any way assistance... Quality and the failure does not apply if you have broken or damaged frames texts youll! Need fixing service, remakes for non-qualifying reason, or remakes due to unforeseen circumstances by country,,. No charge and will not replace any prescription lenses of own production found below the outside of screen!
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