Or a full refund, you are telling us. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. EL CID is a rip-off company that lies EL CID to get you signed up. The airfare benefit a joke. The staff at their resorts is incredibly caring. The payment dept said I can not cancel. Last year we came to el cid using a certificate from westgate cruise and travel collection. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. Search Flights. From Cedar Rapids. RCI says its not them and my wife calls El Cid she bounces back and forth. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. A very polished, blatantly deceitful presentation. File your review. Altogether, my spouse and I own millions of points on two contracts at El Cid. Submit a complaint and get your issue resolved. We were Never enrolled in RCI and later told we must join ICE instead. That is totally reasonable to me. Any help is appreciated. Not true. We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". Who is ED Magedson - Founder, Ripoff Report. But we were willing to take the hit to get out of the lies they sold us. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. You pay and they take. We bought timeshare in nov 2019. There was a window to cancel and get a full refund. Its a shame that this type of situations happens. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. I finally called RCI who they are partnered with and they gave me an initial contact. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. Ontario, Canada 8 Votes Infinite privileges is the worst experience. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . Estimated amount consumers saved since 1997: $15,590,010,907. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. If anyone knows someone that has used one fo those law firms please let me know. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! Guy named Brandon screwed us so bad. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. Book a hotel today and pay later with Expedia. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Copyright 1997-2023 Ripoff Report. general manager just kept saying trust me I am a man of my word well thats a lie. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. us drinks one after another. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. WellI was scammed by the masterminds of El Cid Cancun. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Posted on Jul 7, 2009. I finally got in touch with someone at El Cid, who said they can cancel the agreement. And now after reading all of this, I really want out now. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. the customer service Rep says no only 1 year of points will be allowed. These people are truly unethical criminals. - Timeshare sales tactics are hardcore and very long-lasting. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! VLADIMIR JIMENEZ THIEF! This never happens. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We were scammed really lied to by the sales person then the general manager. if so, how? Desired outcome: Comments on: El Cid Vacation Club Lawsuit Hello everyone, What a nightmare! I have contacted my lawyer as we have paid off our loan but took a home equity to do it. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. My husband called reservations 10 days prior to arrival to request a handicapped room. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! 011 52 (998) 872 8999. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. The things that he told us were part of a much-used scam. Here is another blacklist for El Cid, with more similar complaints, Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. Almost everything they tell you is not true. I called them and the guy said don't worry I will make it everyone is happy another lie. The points for car rental program is no longer available. this costed us $16,000. The complaint has been investigated and resolved to the customers satisfaction. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. I am having a tough time believing anything he has told us now. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. Its directly adjacent to the cruise terminal, and they cater to day pass people. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Salespeople claim that the points have more value than they actually do for exchange purposes. Share your photos and videos with others to prove the truth of your words. Also we were given papers to be signed up for RCI, they never enrolled us with We were asked to attend a presentation where unfortunately we ended up buying membership. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. For more results perform a general search for "El Cid Vacation Club". If they won't take phone calls, how do we get in touch to cancel. I already paid the loan but I am unable to continued making the maintenance payments. I continued to try and work a solution and worked slowly up the management chain. strict standards for business conduct. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. They need to be SUED. I payed thousands of dollars for this timeshare and is a total rip off! We are El Cid Platinum Club members. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. We would like El Cid to buy our timeshare points back expires 2028. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. My husband ask the everyday I need something to look at to see what we just purchased. We were approached at the airport by the offer of a cab ride. I have nevef regretted a decision so much as this one. We were promised many things as we went through the pitch with them. We DO NOT remove reports. We are in the same situation! El Cid la Ceiba Hotel de Playa. And it is the best deal in Time Share, for sure. It has been almost a year and nothing. These guys are nothing buy liars. All I can say is EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. Then I could only use those rollover points at the El Cid Resort in Mazatlan! We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. Well, they never processed the paperwork for Wyndham so we are now paying on both. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. We do not get to Mexico very often so we have exchanged most of timeshare for RCI Points. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Which the don't want to let you know or have in some cases refused to disclose. We still owe 49000.00 for nothing that was promised. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. Submit a complaint and get your issue resolved. Its legal name is El Cid Vacation Club S.A. de C.V. timeshare. We were also told that the contract did not expire and it does. Feel free to contact me if you are a victim of this company. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. Fully met our expectations. Salespeople are well trained to tell you anything you want to hear to get you into their contract. Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. The issue with El Cid Resorts has been resolved to my satisfaction. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. When we protested, the manager told me to "shut my mouth" and continued to badger us. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. We had no idea how many points we would need to stay anywhere. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. Then when I try to book a vacation nothing is ever available. Thank you. Doubt that's would happen. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: Toll Free. All El Cid resorts are fraudulent and scheme off innocent people. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. This review was chosen algorithmically as the most valued customer feedback. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. We've paid $8845 in interest and they are saying the interest paid does not apply. Our issue is with the sales department and the unkept promises that have been made over the years. El Cid Vacations Club - Beware of this rip off! Please share over a year ago Answer 29 answers Margaret. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. Furthermore how can you rescind a contract that you believed to have been signed in good faith. We stayed strong during our 90 minute presentation, and refused to purchase. The staff at their resorts is incredibly caring. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. El Cid has NO affiliation with RCI yet it is still listed on their website Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. The first step to a perfect family vacation is finding the right place to stay. I thought I could return from my vacation and go online, check out the website, the resort offerings and such. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Charged me for time share that I did not sign for. Any suggestions. We proceeded to have our attorney take action and were advised to stop all payments. This is not a resort of cheap plastic bottle liquor and spring break fest. Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. This comment was posted by a verified customer. We signed up less than a week ago(maybe 6 days now). Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. Clients are sent the full contract on a CD to their home address. One-wayRound-trip. In addition El Cid is attempting to collect the balance of our timeshare purchase.
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