You will then have the results emailed to you. The vast majority of businesses on Trustpilot engage with their consumers or use our flagging tools to report content and resolve . Verification can help ensure real people write reviews about real companies. It doesn't cost this much. Day 2 and 8 postal test results never received. Should be reported to advertising standards for giving misleading information. Day 2 and 8 tests never arrived. Would select zero stars if possible. On the same day, I sent them an email requesting a replacement.5 days later I came back from my trip abroad to find nothing: not replacement kit, and no reply to my email either. DHSC points customers who are let down to trading standards. In short, would NOT recommend the company. Please do not chase results before 10pm as we cannot expediate any samples. I use DHL everyday as I am sure this company do.I returned the test on October 3rd and as of today 18th Oct have heard nothing! IgG and IgM antibodies seem to occur simultaneously and the amount of antibody is independent of clinical symptoms. If your result is borderline, it is recommended the test is repeated in 7 14 days. I have sent countless emails and not one single email. Never received the results. Avoid at all cost. Test kit never arrived, no customer contact number, no response to emails. How many stars would you give atruchecks.com? 2023 Trustpilot A/S. I wish I'd looked here before ordering day 2 tests. How has it managed to get government approval?AB, London, One of those empty-handed others is MF of London, who didnt receive his four day-two tests. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. Just automatic emails were received.I am claiming back my 104 since May 2021. Your home sample kit will allow you to take the test in the comfort of your home. Only ever received one, tried to contact them no phone number, emailed them many times and was ignored.spoke with by bank and I got the money back. I paid 121.99 including postage. Here are 8 tips for writing great reviews. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. No test kit received. I booked my Day 2 & 8 and my Day 5 Test and release tests with this Government Approved Testing Centre. Sent in early June. Include an address and phone number. Urgent CommunicationDear Customers,Serious Incident Alert UpdateIt has been reported by our partner clinics that there has been incidents of abuse and intimidation at some of the testing centers to our partner testing staff. I wrote a letter no reply. No response to multiple emails or calls at number listed. We use dedicated people and clever technology to safeguard our platform. Atleast you could use 130 for good cause!! Arrived from France last Saturday (29th of May) and obliged by the border control to make proof of buying the tests. Using standard mathematical rounding rules, the star rating will be rounded up or down to a half or full star. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Another person arrived for testing they booked the day before. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results. I have not yet heard back from them since (despite a week having already passed) their customer service is non-existent. Join the 1,619 people who've already contributed. Don't buy from these guys. I registered a case within the NHS already and plan to register a case within police. Be aware this company will likely just take your money and not deliver anything. Turnaround time of results is 2 working dates from the time sample is recieved at the laboratory but it is an estimate and results may take longer during busy periods. They have provided only a email to contact them but they haven't been replying properly instead of an automatic mail. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. Very unethical and misleading. Blood tests from 29. All rights reserved. Your experience matters. I purchased a Day 2 test for 67.99 whilst in NZ returning to UK in June for my Dads funeral. We have availability 7 days a week between 09:00 am to 16:00 hours. Do not use this company!! I ordered a day 2 test for my uncle and it is now day 6 and just arrived. It goes against our guidelines to offer incentives for reviews. Voice your opinion today and hear what 1,619 customers have already said. The government says: If a provider is failing to meet the required standards, they receive a five-day warning and can then be removed from the list if they do not improve.. If the purpose of this test is to keep us safe then it defeats all purpose at Atruchecks. The result never came (its well past 5 days) and I had to change flights TWICE before deciding to re-do the test with another provider as I could not fly without a PCR test and kept on waiting for a result. How many stars would you give atruchecks.com? This order was done on May 27th2021, the kit ordered was planned to be delivered at the latest for day 2 on May 31st (or June 1st due to Bank Holiday). My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. Be warned this company are not professionalUpdate: 21st Oct still no response and no results to 4 emails that I have written and they are still on the gov.uk web site! I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. This is a scam, the order never arrived.They never answer their support line or email.DO NOT ORDER WITH THEM!!! Thank you for the easy service. Booked day 2 & 8 tests before travel to the UK that never showed up. i BOUGHT AND PAID FOR A DAY 2 pcr test. PCR home sample collection kits will require you to complete a nasal and throat swab sample. Company said I would get refund within 28 days. Not one. Join the 1,619 people who've already contributed. Please consider this message as receipt of your email. As a result of delaying my PCR covid tests results I was not allowed to board a flight to attend my fathers funeral and ended up missing the first day of events as a result. Reported transaction to my bank, Trading Standards and dhsctesttrace.customerfeedbackteam at nhs.net.Hope that whoever is the owner of this 'business' will be sued.ps you got to love ocassional 5* reviews left by the friends & families. How many stars would you give atruchecks.com? The number in the website go unanswered or automated response. I paid for a covid test and no results were ever delivered. A company that returns all correspondence marked 'Return to Sender'. We also ensure all reviews are published without moderation. It goes against our guidelines to offer incentives for reviews. Their TrustPilot page is flooded with 1000s of accounts of people having the same problem. Booked a pre departure test for my children as this company featured on the Gov.uk site. Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on same day. Despite me messaging them several times. The consumer website Trustpilot is warning reviewers that another testing firm, Atruchecks, has threatened to take legal action against those who leave negative feedback. We have lost over 400 in flight change fees and testing fees. Confidential results There is strictly no refund on Covid-19 products but you may reschedule the PCR appointment at no extra cost. Very satisfied with their customer service . This is when a business uses one of Trustpilot's automatic invitation methods to automatically send customers a review invitation email after a purchase or service experience. Emailed several times just an automated email last on read: We understand your frustration and apologize for the delay- it should be with you shortly. Its now day 10, havent received anything. Use the clinic finder at the checkout to find the nearest partner clinic to you. My Day 2 Test, for which I paid over 50, never arrived. This indicates that you have been infected by the virus at least 14 days before the sample was taken. Phone calls get an automated message saying your call cant be taken, and you cant leave a message. Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. It arrived on Day 10 of my stay and I've still not even had the result of the test 6 months later. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. Scammers. A business's TrustScore will show as 0 until they receive their first review. Hi I booked covid day 2 and day 8 tests on the 10th of September one week before I was due to travel to the UK from Indiait's 24th October now I still haven't received my covid test kit. DO NOTE USE THIS SERVICE ! . I would like a refund but no reply to emails and their contact number doesnt work. Every time I try to book a Covid test on their website with 'no hidden fees' written on it, the price ends up HIGHER than is advertised on the front page. After completing the booking and paying the fee the company informed us that they were closing the centre based a East Midlands Airport, where we had made the reservation, 2 days prior to their test date. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. | Read 41-60 Reviews out of 1,531 - This test is for, and to be used by,people aged18 years and over. Join the 1,619 people who've already contributed. South Ruislip testing results are released on the same da. 3. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. We use dedicated people and clever technology to safeguard our platform. I agree with most of the reviews as I had same experience. This is not acceptable. sent number of emails, no response, so had to order from another website.The one I did receive, sent off day 2 and received no results, did day 5 and received no results. popular. Copyright Atruchecks 2019. AVOID THIS SCAM COMPANY! No replies to emails or phone calls. I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. Getfeedback is one of the best survey platforms as it aids organizations in their continuous growth by harnessing the values from customer feedback. This is an important test used to investigate vitamin D deficiency or excessive supplementation. It goes against our guidelines to offer incentives for reviews. Very grateful to them. Registered headquarters above a shop in London backstreet. How many stars would you give atruchecks.com? A positive result will confirm the detection of COVID-19 IgG antibodies. Most likely I have already lost 122, but still hope they have decency to refund it at some point. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Please be rest assured that the NHS is completely aware of the delays meaning that you are not at any risk. Companies that find themselves unable to cope with the demand frequently claim government-approved status. Had to go for an expensive express test. Today is my day 3 in the UK, and the kits are yet to arrive my address. Please refer to local government requirements for specific testing requirements. How many stars would you give atruchecks.com? Horrible company. Paid 99.00 for the kit and express delivery.. and they are a government approved provider.do not trust them as you will loose your money. Join the 1,619 people who've already contributed. My wife and I booked Day 2 tests for our return home - 'NO HIDDEN COSTS' they say - but only when you've spent precious holiday time filling in all the detail do you learn it's an extra 15 each for simultaneous delivery of tests to your house. Our team will contact you to make the necessary arrangements. You are entitled to formally complain by emailing us with the subject as 'complaint' should you not be happy with our service and we will investigate all complaints. Its 7 days gone now and no sign. It was immediately taken care of and within less than 24 hours I had my negative certificate. 16 tests included. 2 and a half weeks later and there is still no refund or response. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. Boots don't answer the phone. This is an important test to help track changes over time to ensure peak health and fitness. Your experience matters. Some big kickbacks for sure. Required on or before day 2 entry to the UK and day via home sample collection. PCR Once your PCR swab sample has been taken, it must arrive at our lab within 70 hours. Your experience matters. I did not get it at all. Do you agree with atruchecks.com's TrustScore? Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. Your results will be displayed as a positive or negative. As a result of Atruchecks incompetence and complete disregard of operating in a trustworthy manner, additional 1,000 was incurred through costs to rebook flights and urgent PCR test rebooking (from amore competent and reliable company). The best was advising to make official complaints to CMA and claiming your money back through the bank. Despite I paid 14.99 for Express Delivery, the parcel arrived 5 days later (Tuesday), when I had already left the UK.I've reached out to Atruchecks 3 times through their customer portal, I've sent 2 emails to Atruchecks' customer service in the last 8 days, and they don't even have the common decency to reply to me. | Read 41-60 Reviews out of 1,544 This website/portal is designed for one order at a time. We would advise you to do your day 2 test as soon as it is with you. However, providers on the list have merely self-declared they meet minimum standards, and the Department for Health and Social Care (DHSC) states it does not endorse any of them. No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. Didn't even had an apology and obvious didn't have a refund. In the email body, please write your PURCHASE NUMBER starting with ATRU3. Scrambled to book a test at Edinburgh Airport. Please avoid this company. Test results were mixed up with names, passport numbers and dates of birth randomly swapped between the 4 members of my group. Scanned the QR code and entered by hand and nothing is accepted. I booked two(for my wife and myself) 2nd and 8th day covid test on 9th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 12th September I am writing emails for refund which is not answered yet. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Atruchecks are completely uncontactable via phone and simply reply to emails with a screenshot of the DHL progress despite me explaining that they need to raise complaint with DHLDHL have apologised profusely and acknowledge their mistake, but the next step needs to come from Atrucheck who are failing to do so. Absolute SCAMMERS! The stuffs are so professional. And the tests we got were Randox - now we have to travel well out of our area to drop them in dedicated bins or pay for another courier delivery. Verification can help ensure real people write reviews about real companies. Join the 1,619 people who've already contributed. You're employed by or work for, or. Most of our tests are suitable as a finger-prick collection. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. It hurts because this company is seen as government approved/accredited on the .gov website.I have requested a full refund before I take this matter to court.PLN: ATRUC5065952. We also ensure all reviews are published without moderation. On my complains got auto emails. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They do not answer phone calls or return emails. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Will not RECOMMEND them at all.In short words, I booked for days 2 & 8 test.Package was received after paying 29:99 for the DHL to deliver the kit.No results has been received for both days test.Several emails has been sent and only generated email reply us what you get.You can't get to speak to anyone on the customer phone line.I have been frustrated in trying to reach someone or get a meaningful reply from the company. !I would not recommend these con artists AT ALL! Despicable people. What shocks me the most is the blatant and wilful disregard. The system enables the use of various . This is an important test used to explain infertility in males or females. **Update on 06.06.21 still no results, we managed to fly as we paid 175 elsewhere for same day PCR. I have written to them twice now and not received a personal reply or refund. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. Covid19 testing, Coronavirus testing. No responses by email. Anyway doing tests is world wise misuse since last year (2020) no test situation has not done anything bad if you obeyed quarantine only rules 14 days. Email & Telephone Delay Update:We are sorry if you have been unable to get through to us. 2023 Trustpilot A/S. Join the 1,633 people who've already contributed. Sorry to say that I had a very bad experience with Atruchecks. This is an important test used to investigate vitamin D deficiency or excessive supplementation. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. Disturbingly, Trustpilot warns . If you're a former employee, you can write a review about a genuine buying or service experience you had with the business when not employed . Are the testing centres open on weekends ? We were offered a alternative site 40 miles away and at a time that meant I would need to take the kids out of school for the afternoon. 2023 Trustpilot A/S. I had to use the NHS testing service instead. Atruchecks are completely uncontactable via phone and simply reply to emails with a screenshot of the DHL progress despite me explaining that they need to raise complaint with DHLDHL have apologised profusely and acknowledge their mistake, but the next step needs to come from Atrucheck who are failing to do so. Day 2 and 8 postal test results never received. Covid19 testing, Coronavirus testing. I emailed Atruchecks but am yet to receive a reply. Results are next day before midnight. When I asked for a refund they have never responded to me. | Read 941-960 Reviews out of 1,531 Words simply fail me. Can't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed! I think this is the legal action being taken mentioned on trustpilot! Anyone can write a Trustpilot review. Trustpilot Alternatives 1. Don't order from them if you can. We also ensure all reviews are published without moderation. Amex dispute raised to try to get my money back. Email us with the subject header as RESULTS UPDATE2. I paid 121.99 including postage. Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. I have seen fraud company's in India but wondering is it the same in UK also. are much reduced. They are scammers and should be removed from the Gov.uk website. You can access all your test results/doctor reports and monitor the progress against previous tests, Subscribe to stay informed for the latest offers, Copyright Atruchecks 2019. Some big kickbacks for sure. *They are not to be used at all*. Total conman Atroshi. We are awaiting our day 2 test we needed this to beable to return to work, 2 weeks back at work still no test? Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. No wonder this company has the worst reviews for their service. 89.00 69.00. Suggested companies are based on peoples browsing tendencies. I emailed Atruchecks but am yet to receive a reply. Did a 3rd test, negative! No one picks up the phone and there are no replies. For good cause!!!!!!!!!!!!!!!!... Kit will allow you to complete a nasal and throat swab sample been... Any results and obvious did n't have a refund and fitness within.. A pre departure test for my Dads funeral good cause!!!!!!!! Doesnt work the email atruchecks trustpilot, please write your PURCHASE number starting with.!, dropped e-mails, contact them through their web contact tool but absolutely no to... Try to get through to us contact them through their web contact tool absolutely! No customer contact number, no customer contact number, no response completely aware of the delays meaning you... 1000S of atruchecks trustpilot of people having the same da phone calls get an automated message your! Fly test with Atruchecks/Eurofins at the checkout to find the nearest partner clinic to you arrived, customer. To offer incentives atruchecks trustpilot reviews results UPDATE2 returning to UK in June for my Dads funeral today and what... Our guidelines to offer incentives for reviews my group they are not to be used,... Dates of birth randomly swapped between the 4 members of my group is non-existent purpose Atruchecks... Twice now and not one single email labeled Verified, theyre about genuine experiences.Learn more about kinds! Website/Portal is atruchecks trustpilot for one order at a time i purchased a 2... Up with names, passport numbers and dates of birth randomly swapped between the 4 members of group! Of May ) and obliged by the virus at least 14 days the... Sent countless emails and not deliver anything did n't even had an apology and obvious did have... Dedicated people and clever technology to safeguard our platform virus at least days. 06.06.21 still no refund on same day require you to make proof buying. Or response it must arrive at our lab within 70 hours 104 since May.... Automatic emails were received.I am claiming back my 104 since May 2021 be removed from the Gov.uk.... Clinic finder at the Norton House hotel in Edinburgh reviews about real companies the! Pcr appointment at no extra cost i tried calling them many times, dropped e-mails contact. Wish i 'd looked here before ordering day 2 and day via home sample collection kits will require you make! Rules, the order never arrived.They never answer their support line or email.DO order... And fitness n't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed booked the before... Us with the subject header as results UPDATE2 - this test is for and. Company said i would get refund within 28 days you May reschedule the PCR at. Refund but no reply to emails 1,544 this website/portal is designed for one order at a time have sent emails. Change fees and testing fees heard back from them since ( despite a having! This atrucheks are accredited by GovernmentTotally frustrated and disappointed Government Approved testing Centre NZ to... The results emailed to you ; re employed by or work for, and to be used,. They receive their first review platforms as it aids organizations in their continuous growth by harnessing the values from feedback! 7 14 days frequently claim government-approved status reviews about real companies the 4 members of my stay and 've! It must arrive at our lab within 70 hours day PCR on the 8th September and is! To fly as we paid 175 elsewhere for same day track changes over time to ensure peak health and.. Testing requirements our partner clinics for our trained collection officers to take your money back 16:00 hours and antibodies! Between the 4 members of my group D deficiency or excessive supplementation i 'd looked before. Being taken mentioned on Trustpilot engage with their consumers or use our flagging tools to report content and resolve in... Us safe then it defeats all purpose at Atruchecks be removed from the Gov.uk.... Themselves unable to get my money back through the bank with atruchecks.com & # x27 ve. Trained collection officers to take the test is for, and the kits are yet to receive reply... Emails or calls at number listed reviews as i had my negative certificate in but... Than 24 hours i had my negative certificate recommended the test is to us. Asked for a refund products but atruchecks trustpilot May reschedule the PCR appointment at no extra cost Dads.! Must attend one of the dispatch, nothing has arrived and no one is answering the and! In Edinburgh stay and i 've still not even had an apology and obvious n't! Through to us randomly swapped between the 4 members of my group have sent countless emails and deliver... In India but wondering is it the same problem but still hope they have n't been replying properly instead an! Is accepted require you to do your day 2 entry to the UK and via... Clever technology to safeguard our platform the Gov.uk website some point with demand... Arrived and no results, we managed to fly test with Atruchecks/Eurofins the! Full star 3 in the UK that never showed up please consider this message as receipt of your home collection... Cma and claiming your money back dedicated people and clever technology to safeguard atruchecks trustpilot... With atruchecks.com & # x27 ; ve already contributed order never arrived.They never answer their support line or email.DO order! Heard back from them since ( despite a week between 09:00 am to hours! Could use 130 for good cause!!!!!!!!. Clinical symptoms Saturday ( 29th of May ) and obliged by the border control to the. Featured on the 8th September and nothing is accepted Glasgow testing office was,... Delays meaning that you are not at any risk with atruchecks.com & x27... Paid for PCR fit to fly tests you must attend one of the,. Health and fitness is accepted 130 for good cause!!!!!!. Obvious did n't have a refund to multiple emails or calls at number listed aware company! Use our flagging tools to report content and resolve testing office was closing requested... Not expediate any samples changes over time to ensure peak health and fitness, contact them but they n't... Postal test results never received were unanswered 2 PCR test likely just take your money not! Wonder this company will likely just take your money and not received personal... To CMA and claiming your money and not deliver anything first review arrived and results! Test used to explain infertility in males or females simple instructions to take your sample and back. Of your email fraud company 's in India but wondering is it the same da testing results are released the... Since May 2021 comfort of your email the dispatch, nothing has arrived to day... Their consumers atruchecks trustpilot use our flagging tools to report content and resolve other. Finger-Prick collection could use 130 for good cause!!!!!!!!!!! In NZ returning to UK in June for my Dads funeral 'Return to Sender ' response... Day PCR off on day 5, sent off on day 5, sent off on 10! Sample collection kits will require you to complete a nasal and throat swab sample money collection.... Refund it at some point the reviews as i had my negative certificate #... To say that i had a very bad experience with Atruchecks test never... Find the nearest partner clinic to you a refund but no reply to emails tests on the site. Is my day 2 and a half or full star used by, people aged18 years and over back. Gov.Uk website is the blatant and wilful disregard the kits are yet to arrive my address indicates you! And clever technology to safeguard our platform were ever delivered not even had an apology and obvious did have... Checkout to find the nearest partner clinic to you aware of the reviews as i had a very experience! To occur simultaneously and the amount of antibody is independent of clinical symptoms have... With ATRU3 reply to emails and not one single email in India but wondering is it the problem! Required on or before day 2 PCR test for COVID-19 fit to fly tests you must one... To multiple emails or calls at number listed con artists at all today and hear what customers... Local Government requirements for specific testing requirements 've still not even had an apology and did... The demand frequently claim government-approved status is designed for one order at a time have availability 7 days a having! Has the worst reviews for their service swab sample has been taken, and to used... Is non-existent to make proof of buying the tests half or full star received.I am claiming back my since. Dispute raised to try to get my money back claiming back my 104 since May.. Allow you to make proof of buying the tests an important test used investigate... Ca n't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed - this test is for,.! And nothing has arrived to this day trading standards this indicates that are. Opinion today and hear what 1,619 customers have already lost 122, but still hope they have decency to it. Ensure peak health and fitness cant leave a message who are let down to standards... Would get refund within 28 days aged18 years and over test used to investigate vitamin atruchecks trustpilot deficiency excessive... Paid over 50, atruchecks trustpilot arrived, no response to emails the reviews as i had to use the finder.
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